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You do not have any licenses.

Pachy | Last updated: Mar 08, 2023 11:18AM UTC

Hello, I payed for a PRO licence, but on "my account" page, it says "You do not have any licenses.". How am I supposed to get my licence ? Thanks.

Chloe, PortSwigger Agent | Last updated: Mar 08, 2023 11:47AM UTC

Hi Ravi,

Please contact us at office@portswigger.net - please make sure you provide your order number.

Thanks,
Chloe

Pachy | Last updated: Mar 08, 2023 11:56AM UTC

I just sent a message, thanks for your fast answer !

Pachy | Last updated: Mar 09, 2023 08:21AM UTC

Hi Chloe, I'm still trying to figure out how to get the licence key ; I provided my order number and my payment method (Paypal), but my account page still says that I don't have any licence key. Note that the section "Your orders" is also empty. As many of us here, Burp is my main working tool and I'm quite stuck in my work actually. If it may help, I also purchased a licence key with this Paypal account in 2021 but using another Portswigger account (which I can also provide by mail). Thanks in advance for your time.

Pachy | Last updated: Mar 09, 2023 09:55AM UTC