Hi Shane,
Unfortunately, we do not manage third-party extensions so you will need to raise an issue with the extension developer on GitHub:
- https://github.com/nccgroup/WCFDSer-ngng/issues
If you are using one of the later versions (2020.11 onwards: https://portswigger.net/burp/releases/professional-community-2020-11) of Burp, extensions no longer appear in a tab alongside Raw/Pretty. You should see a 'Select extension' option in the top right of the request/response window that will allow you to select a supported extension based on the contents of the request or response.