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Unexpected Error Occured

Donn | Last updated: Mar 08, 2019 06:37AM UTC

Under agent health. It says No handler method for net.portswigger.enterprise.com.common.websocket.model.LicensingRequest@26a43*** Follow up question: Is this a connection issue in the agent machine? How can I restart the agent

PortSwigger Agent | Last updated: Mar 08, 2019 08:27AM UTC

To diagnose your we would need the logs from your installation. The default location of these is in linux is /var/log/burpsuiteenterpriseedition/, windows C:\ProgramData\BurpSuiteEnterpriseEdition. Could you provide the logs from the agent machine and the enterprise server. We can't determine your problem without looking at the logs. You can restart the system by restarting the burpsuiteenterprise_* services on your platform.

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