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Unable to use chrome browser from Burp suite professional due to pop up message "Burp Suite has crashed. Click this balloon to reload the extension"

Mansoor | Last updated: Dec 12, 2023 12:23PM UTC

Hi, While I open a chrome browser from a Burp suite Navigation menu like Proxy-->Intercept-->Open Browser. I am getting to see a pop up with message "Burp Suite has crashed. Click this balloon to reload the extension"

Michelle, PortSwigger Agent | Last updated: Dec 12, 2023 12:40PM UTC

Hi Which version of Burp are you using? Do you use the installed version of Burp or do you launch the JAR file from the CLI? If you go to Help > Health check for Burp's embedded browser, are any errors reported? Which OS are you using?

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