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Unable to open Burp Browser

Vara | Last updated: May 02, 2024 06:08AM UTC

Iam unable to open Burp Browser from the burp suite community edition, as iam facing the error as Burp Browser Error, java.io.IOException: cannot run program and it is saying that system cannot find the file specified.

Ben, PortSwigger Agent | Last updated: May 02, 2024 07:23AM UTC

Hi Vara, Are you able to provide us with the exact error message that you are seeing? If it is easier to do this via a screenshot then please feel free to send us an email at support@portswigger.net and include the screenshot on the email.

Nishant | Last updated: Jun 06, 2024 11:15AM UTC

Burp Browser Error x (1) java.io.|OException: Cannot run program *CAUsers\nisha\AppData\ Local\Programs\BurpSuiteCommunity\burpbrowser\125.0.6422.112\chrome.exe CreateProcess error=2, The system cannot find the file specified The above given is the exact error message

Ben, PortSwigger Agent | Last updated: Jun 06, 2024 12:22PM UTC

Hi Nishant, That error generally indicates one of two things. Either the chrome.exe is not present in the directory or, as is normally the case, something on your machine is blocking the chrome.exe from running (this is normally an anti-virus or similar). If you check the listed directory and the chrome.exe is present is there likely to be some software in place on your machine that would be preventing the executable from running?

Matanel | Last updated: Jul 10, 2024 11:25PM UTC

having the same problem. i see chrome.dll and the directory and no anti-virus is blocking it

Ben, PortSwigger Agent | Last updated: Jul 11, 2024 07:26AM UTC

Hi Matanel, To confirm, you are referring to the Chrome.exe file being present in the directory, is that correct? If this file is present, and you believe no other software on your machine is preventing the executable from running and the browser launching, if you double click the chrome.exe file (whilst located in this directory in Windows Explorer) can you confirm what happens? Does the browser launch or do you see a similar error message being returned? Running the Chrome executable this way should be analogous with running Chrome as a standalone browser, independently of Burp, so it would be useful to know the outcome of this test.

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