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Unable to launch burp suite pro in GUI mode

Arjun | Last updated: Sep 16, 2020 11:37AM UTC

Hi, I was able to install the burp suite pro but i'm unable to launch it. Every time I try to run the suite, the splash screen opens for 2 seconds and then app is closed. Kindly help me with a way out.

Ben, PortSwigger Agent | Last updated: Sep 16, 2020 02:54PM UTC

Hi, Are you able to provide us with some more details of the setup that you are currently using? Could you confirm the following: 1. What Operating System are you running Burp on 2. Are you running the installed version or the standalone Jar file 3. Are you able to provide us with the specification of the machine that you are using (RAM and processors) 4. Are you accessing this machine directly or are you using some kind of remote desktop software 5. Are any crash reports being reported in the operating system itself when Burp closes

Arjun | Last updated: Sep 17, 2020 04:28AM UTC

Hi, 1. Windows 10 2. I'm running the version shared in my profile. 3. 8GB RAM and Core i5 intel processor. 4. I'm accessing it directly. 5. NO such crash reported by OS.

Ben, PortSwigger Agent | Last updated: Sep 17, 2020 10:37AM UTC

Hi Arjun, It looks as though you are running the installable version of Burp - if you obtain the standalone Jar file and run that (you will need to obtain a version of Java to be able to run this) do you experience the same issues? If so, are any errors reported on the command line after you launch Burp?

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