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There was a problem checking your license

Pavit | Last updated: Jun 30, 2021 04:01AM UTC

Hi I have installed burp suite enterprise edition. On uploading the license provided by portswigger account, i am getting "There was a problem checking your license". On checking the url call, Request URL: http://localhost:8080/api-internal/license_key and key as provided in my account. Can you please help in resolving the issue.

Ben, PortSwigger Agent | Last updated: Jun 30, 2021 07:12AM UTC

Hi Pavit, It looks like your license has already been used to activate a Burp Enterprise installation on the 9th June. Essentially, each Burp Enterprise license comes with a single activation allowing a user to install and activate the core Enterprise server component once - once this activation has been used up then you are not able to activate any more installations (which appears to be the case here). Are you able to clarify what the situation is i.e. are you migrating your installation to a new machine, for example?

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