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The scan is configured to use recorded login sequences. This requires browser-powered scanning, which your hardware does not support. Please see the system requirements for details.

Elavarasan | Last updated: Apr 28, 2023 04:28AM UTC

Hi, I'm using Burp Suite Enterprise with the 30 days of trial; I followed the login sequences and got the error message; Here is the collected information for your reproduce the scenario please STEPS: 1) INSTALLED EXTENSION IN THE CHROME BROWSER: i) Install the Burp Suite Navigation Recorder browser extension (Chrome only). ii) When prompted, allow the extension to use incognito mode. iii) In Chrome, click on the extension and select “Start recording” to open a new incognito window. iv) Navigate to your login page and complete the login process. v) Click on the extension and stop the recording. vi) Click “Copy to clipboard” and paste the script into the field above. 2) Got the error message as: "The scan is configured to use recorded login sequences. This requires browser-powered scanning, which your hardware does not support. Please see the system requirements for details." Queue => PASSED Starting => PASSED Crawling => FAILED Thank you, Ela

Elavarasan | Last updated: Apr 28, 2023 04:31AM UTC

Here is the hardware specifications - FYI Physical Server CPU : Intel(R) Xeon(R) CPU E5-2680 @2.70GHz (32 Core) Memory : 64 GB Disk : 300 SSD OS : Windows Server 2012 R2 Data Centre

Alex, PortSwigger Agent | Last updated: Apr 28, 2023 08:54AM UTC

Hi Ela, Thanks for your post. I can see from the diagnostics you have provided that you are running your Burp Suite Enterprise installation on Windows Server 2012 - unfortunately, this version no longer supports Chrome which is what we use for the embedded browser; please see the following link for details on Chrome sunsetting support for Windows versions: https://support.google.com/chrome/a/thread/185534987/sunsetting-support-for-windows-7-8-8-1-and-windows-server-2012-and-windows-server-2012-r2-in-2023?hl=en Please see your system requirements documentation below, which details the Windows server versions we support: https://portswigger.net/burp/documentation/enterprise/getting-started/system-requirements/standard-sys-req I would advise upgrading your OS to a supported version so you can perform browser-powered scanning. Just a note to say that the recorded login sequence requires the browser to operate, so this is why you are seeing the error message. I hope that's clear; let me know if you have any questions. Best regards,

Elavarasan | Last updated: May 02, 2023 03:39AM UTC

Hi, Thank you for your updates, I have tried with Windows 11 Pro with the Chrome Browser, It is still popup the same error message of "The scan is configured to use recorded login sequences. This requires browser-powered scanning, which your hardware does not support. Please see the system requirements for details." Here is my laptop specifications for further advise please OS: Microsoft Windows 11 Pro RAM: 8 GB RAM SSD: 256GB Browser: Version 112.0.5615.138 (Official Build) (64-bit) Thank you, Ela

Thomas, PortSwigger Agent | Last updated: May 02, 2023 02:16PM UTC

Hi Ela, Thank you for your reply. Regarding the system information provided, please refer to our minimum hardware requirements: https://portswigger.net/burp/documentation/enterprise/getting-started/system-requirements/standard-sys-req Because your system memory is below our minimum required resources, this could be why browser-powered scanning is failing to work on your system. If you send over your Scan Debug Log I would be happy to have a look and see if there are any other issues preventing this scan from proceeding. The Scan Debug Log can be found by navigating to: Scans > Your Scan > Logging > Scan Debug Log Please send over the logs to our support email at: support@portswigger.net Best Regards.

Elavarasan | Last updated: May 03, 2023 08:57AM UTC

2023-05-02 11:34:29 [l] INFO - 2023-05-02 11:34:29: REST API running on http://localhost:61110/ 2023-05-02 11:34:30 [l] INFO - [Thread: 44] 2023-05-02 11:34:30.126 2776417982519210, net.portswigger.Zji INFO - connectedSocket, opened new socket: 76405094 2023-05-02 11:34:34 [l] INFO - Debug ID: kumay0gv2pvkzwcpagd1:9qcu 2023-05-02 11:34:34 [l] INFO - Burp Version: 2023.3.5-20224 2023-05-02 11:34:34 [l] INFO - Product Name: Burp Suite Professional 2023-05-02 11:34:34 [l] INFO - [Thread: 103] 2023-05-02 11:34:34.974 2776422830147497, net.portswigger.Zji INFO - connectedSocket, opened new socket: 641581432 2023-05-02 11:34:34 [qtp1196377839-525] INFO - Received metric CRAWLING 0 0 2023-05-02 11:34:35 [l] INFO - [INFO] - [2023-05-02 11:34:35.456] - [task-3-active-worker-1] : Creating browser [userDataDir=C:\Windows\SERVIC~2\NETWOR~1\AppData\Local\Temp\burp\browser\data\1682998475456\76437e9e-5adf-46b0-ac4d-446b123afb3d] 2023-05-02 11:34:35 [l] ERROR - [INFO] - [2023-05-02 11:34:35.472] - [task-3-active-worker-1] : Starting chrome process [cmd=C:\ProgramData\BurpSuiteEnterpriseEdition\burpbrowser\112.0.5615.138\chrome.exe --remote-debugging-port=0 --disable-ipc-flooding-protection --disable-xss-auditor --disable-bundled-ppapi-flash --disable-plugins-discovery --disable-default-apps --disable-prerender-local-predictor --disable-save-password-bubble --disable-sync --disable-audio-output --disable-breakpad --disable-crash-reporter --disable-prerender-local-predictor --disk-cache-size=0 --disable-settings-window --disable-notifications --disable-speech-api --disable-file-system --disable-presentation-api --disable-permissions-api --disable-new-zip-unpacker --disable-media-session-api --noerrdialogs --no-experiments --no-events --no-first-run --no-default-browser-check --no-pings --no-service-autorun --media-cache-size=0 --autoplay-policy=document-user-activation-required --overscroll-history-navigation=0 --use-fake-device-for-media-stream --dbus-stub --use-mock-keychain --disable-background-networking --disable-features=ChromeWhatsNewUI --proxy-server=localhost:61109 --proxy-bypass-list=<-loopback> --user-agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.138 Safari/537.36 --user-data-dir=C:\Windows\SERVIC~2\NETWOR~1\AppData\Local\Temp\burp\browser\data\1682998475456\76437e9e-5adf-46b0-ac4d-446b123afb3d --headless --enable-automation --url=about:blank --disable-extensions --ignore-certificate-errors --password-store=basic] 2023-05-02 11:34:35 [l] INFO - [INFO] - [2023-05-02 11:34:35.503] - [task-3-active-worker-1] : Started browser C:\Windows\SERVIC~2\NETWOR~1\AppData\Local\Temp\burp\browser\data\1682998475456\76437e9e-5adf-46b0-ac4d-446b123afb3d with PID 7560 2023-05-02 11:34:35 [l] INFO - [INFO] - [2023-05-02 11:34:35.612] - [task-3-active-worker-1] : Chromium Browser Process PID 7560 is terminated - skipping termination 2023-05-02 11:34:35 [l] INFO - 2023-05-02 11:34:35: Crawl failed! Crawl was configured to use Burp's browser, but a browser could not be started. 2023-05-02 11:34:39 [qtp1196377839-88] INFO - Received metric FAILED 0 0 2023-05-02 11:34:39 [qtp1196377839-88] INFO - Scan finished exceptionally: 5 2023-05-02 11:34:40 [l] INFO - 2023-05-02 11:34:40: Burp shutting down due to DELETE request 2023-05-02 11:34:40 [l] INFO - Deleting temporary files - please wait ... Failed to delete temp directory: C:\ProgramData\BurpSuiteEnterpriseEdition\tmp\burp3542077723111701813.tmp 2023-05-02 11:34:40 [l] INFO - [INFO] - [2023-05-02 11:34:40.746] - [pool-project-thread-2] : Browser manager shutting down 0 browsers 2023-05-02 11:34:42 [l] INFO - [INFO] - [2023-05-02 11:34:42.784] - [chromium-process-shutdown-hook] : Running chromium process cleanup 2023-05-02 11:34:42 [l] INFO - [INFO] - [2023-05-02 11:34:42.785] - [chromium-process-shutdown-hook] : Chromium Browser Process PID 7560 is terminated - skipping termination

Elavarasan | Last updated: May 03, 2023 08:58AM UTC

Dear Support, The above is the requested logs, Shall advise the next course of action Thank you, Ela

Thomas, PortSwigger Agent | Last updated: May 03, 2023 10:08AM UTC

Hi Ela, Thank you for providing the logs. There is nothing in the logs that indicates any additional issues. The burp browser is required for recorded login sequences and your system does not meet the minimum hardware requirements provided in the prior reply. This results in the browser being unable to function and ending the scan. We recommend upgrading your hardware to meet our system requirements if you require recorded login sequences. If you increase your system resources and still encounter issues, please let us know so we can assist you. Best Regards.

Elavarasan | Last updated: May 11, 2023 12:42AM UTC

Dear Support, I believe, it is not related to the hardware requirements, it is more on the bugs or required enhancement on the product or due to the enterprise with trial version. Anyway, since it is trial version and not interested further to troubleshoot on this matter. Thank you for your support so far. Thank you, Ela

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