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McClure, | Last updated: Aug 16, 2022 08:22PM UTC

I have a dedicated scan engine and am only running 5 concurrent scans at a time. My weekly scans are intermittently failing with time-out errors even though they are using the Lightweight config. My system has 48GB of RAM, do I need to bump up the Java allocation?

James, PortSwigger Agent | Last updated: Aug 17, 2022 01:47PM UTC

Hi Brandon,

Thanks for your message.

Please can you send an email to support@portswigger.net including the below information? And we will take a look for you.
  • Support Pack logs ("?" help menu > Support Pack > Set maximum date range > Download)
  • Scanning Machine logs (Settings > Scanning Machines > Click on the machine running the scans > Download logs)
  • Scan event log & scan debug log (Logging tab in the scan page)
  • Scanning machine hardware specification (OS & version, CPU cores, RAM, GB free disk space)

McClure, | Last updated: Aug 17, 2022 03:13PM UTC