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Rest API Internal Server Error

marty | Last updated: Nov 29, 2023 04:42PM UTC

After a system reboot, the REST API suddenly stopped working. I'm using Burp Enterprise. I can still start scans via the GUI, but all the API calls that used to work result in a 500 Internal Server error. Also, when I go to localhost:8080/api/[apikey]/v0.1/scan, it gives an Internal Server Error. When I use an invalid api key, it gives an Unahtorized, but with a valid api key, I get this internal server error. I've also tried regenerating the api key, but that didn't solve the problem. I've also tried restarting all four services : - burpsuiteenterpriseedition_agent.service - burpsuiteenterpriseedition_enterpriseserver.service - burpsuiteenterpriseedition_webserver.service - burpsuiteenterpriseedition_db.service But that didn't solve it either. When I look in the webServer.log I see a notification that 'services are healthy' - nothing that indicates there is an issue.

Maia, PortSwigger Agent | Last updated: Nov 30, 2023 10:24AM UTC

Thank you for your message. So that we can investigate further, can you please email us (support@portswigger.net) with a copy of the Support Pack? The Support Pack can be downloaded from the Help menu. Can you try navigating to the API toolkit using localhost:8080/api/[apikey]/v0.1/ instead please? Navigating directly to scan in the browser will result in an error. Have you changed the webserver port?

marty | Last updated: Nov 30, 2023 03:16PM UTC

I have provided you with the Support Pack via email. > Can you try navigating to the API toolkit using localhost:8080/api/[apikey]/v0.1/ instead please? This also results in an Internal Server Error > Have you changed the webserver port? I have not changed the port

Maia, PortSwigger Agent | Last updated: Nov 30, 2023 05:09PM UTC

Thank you for the logs and additional information. We will get back to you over email once we have fully reviewed your logs.

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