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Remaining time

Jakob | Last updated: Jun 02, 2020 10:18AM UTC

Hi, We are were multiple tests using the scanner and we found that every time the scan reaches 95%~97% the requests frequency goes down to 0 for about 20mins (rarely we see 2-3 requests) and the estimated remaining time becomes "more than 10d". Our scanning setup is as follows: Version: burpsuite_pro_v2020.4.1 (also burpsuite_pro_v2.1.03) Target: webscantest.com Audit/Crawling config: default Your kind clarification on the following is much appreciated: 1. Why is the stalling behavior happening at the end of every scan regardless of the audit/crawl config? 2. Anything that we can do to skip this behavior? Thanks,

Jakob | Last updated: Jun 02, 2020 10:23AM UTC

We were running multiple tests*

Uthman, PortSwigger Agent | Last updated: Jun 02, 2020 10:33AM UTC

Hi, Can you please provide more information on the below? - The exact scan configuration you are using - The OS you are running - You mentioned 2020.4.1 and 2.1.03. I presume you mean that the issue occurs on both? If so, is only this specific target affected? Or are all sites affected? - Do you see any errors on the Dashboard?

Jakob | Last updated: Jun 02, 2020 01:51PM UTC

Thanks for the prompt reply. - The exact scan configuration you are using Nothing was selected in "Scan Configuration", so it just ran with the default Burp audit and crawling configs. - The OS you are running Mac OS 10.14.5 - You mentioned 2020.4.1 and 2.1.03. I presume you mean that the issue occurs on both? If so, is only this specific target affected? Or are all sites affected? Yes the issue occurs on both. All sites affected. - Do you see any errors on the Dashboard? No. Thanks,

Uthman, PortSwigger Agent | Last updated: Jun 02, 2020 02:46PM UTC

When the scan gets to 95-97%, what do you see on the task on the Dashboard? Paused? Request timeouts? Can you email us with screenshots and further information, please? You can reach us on support@portswigger.net Can you also email with diagnostics (Help > Diagnostics) and the exceptions file if one is generated? You can enable the latter under User options > Misc > Performance Feedback. Please run the scan again and send the latest file for both.

Mike | Last updated: Oct 29, 2020 08:46PM UTC

I am seeing the exact same results. Did you find a solution for this problem? Thank You.

Liam, PortSwigger Agent | Last updated: Oct 30, 2020 01:55PM UTC

Hi Mike. It could be a number of things causing this issue. What percent is the scan stopping at? What do you see on the task on the Dashboard? Paused? Request timeouts? Can you email us with screenshots and further information, please? You can reach us at support@portswigger.net. Can you also email with diagnostics (Help > Diagnostics) and the exceptions file if one is generated? You can enable the latter under User options > Misc > Performance Feedback. Please run the scan again and send the latest file for both.

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