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Regarding license key upload

Nishant | Last updated: Jan 07, 2021 10:13AM UTC

Hi, I am using the trial enterprise version on a Mac machine. After successful install when I opened on browser burp suite asking to upload the license key which I downloaded from my account. After uploading the key text file there its a prompting error "There was a problem checking your license" Please help me to resolve the issue. Thanks, Nishnat

Ben, PortSwigger Agent | Last updated: Jan 07, 2021 10:24AM UTC

Hi Nishnat, Are you able to try the activation process again with your license? It looks like your license was used to successfully perform an activation earlier today and, as each Burp Enterprise license only allows for one activation of the core software, future attempts to activate would result in the message that you are seeing (i assume you might have been having some installation/activation issues earlier today?). I have added an additional activation onto your license so you should now be able to complete the activation process on your installation. Cheers Ben Wright Technical Product Specialist PortSwigger Web Security

Nishant | Last updated: Jan 07, 2021 03:29PM UTC

Thanks a lot, now my account is activated with a license key.

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