Research Academy
My account Customers About Blog Careers Legal Contact Resellers
The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

Problems activating an account

Ricardo | Last updated: Jun 28, 2021 10:28AM UTC

Dear support, We have a professional licence, but we are having problems to activate that. We have had to use the licence in non-persistent virtual machines, so the licence were activated several times, now the activation process says that we have riched the maximum number of activations. Could you help us to restart or delete the current activations? In that way, we will be able to activate the licence again. Now we are trying to activate the licence in a persistent virtual machine, so we think we won´t have this problem again. Thank you so much. Best regards, Diana

Ben, PortSwigger Agent | Last updated: Jun 28, 2021 12:29PM UTC

Hi Diana, We have added some additional activations onto you license so you should now be able to install and activate Burp on your persistent virtual machine. Cheers Ben Wright Technical Product Specialist PortSwigger

Ricardo | Last updated: Jun 29, 2021 08:07AM UTC