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problem trusting a secured connection to https://perfdata.portswigger.net//feedback/submit

Todd | Last updated: Jul 13, 2022 05:44PM UTC

BurpSuite Enterprise has been intermittently, about 4 times a day, sending out a email notification of an error/warning which I can't figure out by looking at the logs why? I can't find anything in the forums and any help would be highly appreciated. Below is the error: ---- Hello There is a problem with Burp Suite Enterprise Edition. Attention needed: There was a problem trusting a secured connection to the URL below. https://perfdata.portswigger.net:443//feedback/submit

James, PortSwigger Agent | Last updated: Jul 14, 2022 01:31PM UTC

Hi Todd,

Thanks for your message.

It looks like an issue with the secure connection between your Burp Enterprise server and portswigger.net.

Please can you send an email to support@portswigger.net, including the below information? And we will take a look for you.
  • Is network access to portswigger.net on port 443 enabled for the Burp Enterprise server machine?
  • Screenshots of the network settings page
  • Support Pack logs (Settings > Support Pack > Set max date range > Download)

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