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Private collaborator deployment

Felix | Last updated: Oct 04, 2024 08:30PM UTC

Hi, I am trying to deploy a private collaborator server and I am having some trouble. The server is getting a "We communicated with the collaborator, and appeared to successfully record events, however when we attempted to retrieve the interaction records the expected records weren't present.". I was looking at the official troubleshooting steps which mention looking at the logs but nowhere in those step the default location of these logs are mentionned. Would anyone know where those are supposed to be on Linux (Ubuntu)? Thanks in advance Felix

Dominyque, PortSwigger Agent | Last updated: Oct 10, 2024 08:54AM UTC

Hi Felix, Can you please email support@portswigger.net with the following so we can take a closer look into this: - A copy of your config file - A screenshot of the collaborator health check. - A screenshot of the settings in Settings> Project> Collaborator - A screenshot of the output from running the dig commands found here: https://portswigger.net/burp/documentation/collaborator/server/private/troubleshooting

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