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Port Swigger Labs not loading

Rohit | Last updated: Nov 16, 2021 02:42PM UTC

When I try to load port swigger labs the page loads for sometime and displays error. Is there an issue?

Ben, PortSwigger Agent | Last updated: Nov 16, 2021 03:03PM UTC

Hi Rohit, Can you try to launch a lab again and let us know if you are still experiencing issues with this?

Gladkov | Last updated: Nov 16, 2021 04:24PM UTC

Hi Ben. I do not want to create duplicates and so I message to this topic. I have the same problem with labs.

nyckelharpa | Last updated: Nov 16, 2021 04:30PM UTC

Hi Ben, I'm also experiencing the same problem. When I try to start a lab, I only get redirected to an error page saying "An error occurred. We apologise for the inconvenience.". Seems like a general problem?

Ben, PortSwigger Agent | Last updated: Nov 16, 2021 07:06PM UTC

Hi both, If you try to launch a new lab now do you still experience the same issue or does this now work for you?

nyckelharpa | Last updated: Nov 17, 2021 08:11AM UTC

Hi again, it's working again for me, thank you!

Jessie | Last updated: Nov 30, 2021 05:27PM UTC

Hello, I was going to start the academy today an my labs are having issues loading. The first OAuth Lab finally loaded now nothing on any of the labs. The errors range from server not found to page isn't working. I tried using burps browser and Firefox. I also took burp offline and tried opening them up in Chrome and still nothing. Is there issues with the labs?

Ben, PortSwigger Agent | Last updated: Dec 01, 2021 09:44AM UTC

Hi Jessie, We were carrying out some maintenance work on the Web Academy yesterday which may have impacted on access to the labs. Can we check to see whether you are still having issues accessing the labs as of now?

Snehil | Last updated: May 30, 2022 08:53AM UTC

Hi. Not trying to create duplicates but having the same problem. It is showing - " An error occurred. We apologise for the inconvenience." I have tried reopening the labs in other tab too. Even tried clearing cookies and logging in again. Please Help.

Michelle, PortSwigger Agent | Last updated: May 30, 2022 09:28AM UTC

Thanks for your message. We are making some changes, so the labs will be unavailable between 8 am and 4 pm BST today (Monday 30th May).

jayac73912 | Last updated: May 30, 2022 10:18AM UTC

When I try to load port-swigger labs the page loads for sometime and displays error.

Angkan | Last updated: May 30, 2022 11:11AM UTC

Hi i have faced this issue multiple times today. Ive tried with inbuilt burp chrome as well as standalone chrome and from different networks too (my wifi and hotspot) and the labs are not launching. Some assistance on this would be appreciated!

Michelle, PortSwigger Agent | Last updated: May 30, 2022 12:20PM UTC

Hi both We are making some changes, so the labs will be unavailable between 8 am and 4 pm BST today (Monday 30th May). If you try again after 4pm BST you should not experience any further issues.

Wouter | Last updated: Jul 21, 2022 08:29AM UTC

Also to prevent duplicates, I will post here too. I am unable to load any labs, the portswigger icon keeps on turning, but the lab never starts. I am currently at the username enumeration via response timing lab. I was able to use it this morning, but upon reloading I am unable to start it again. Do you perhaps know any reason why this might be?

Wouter | Last updated: Jul 21, 2022 08:40AM UTC

My problem seems to have resolved itself. The labs are working again.

marco | Last updated: Jul 21, 2022 12:18PM UTC

Also same problem. Is there any suggestions for a fix?

Ben, PortSwigger Agent | Last updated: Jul 21, 2022 01:03PM UTC

Hi Marco, Are you still experiencing issues with the labs as of now?

Krantidevi | Last updated: Jul 22, 2022 12:08PM UTC

Hi. I solve 1 to 13 labs.No error found and i trying to solve the 14 number labs error is found. It is showing - " An error occurred. We apologise for the inconvenience." Please Help.

Ben, PortSwigger Agent | Last updated: Jul 22, 2022 02:58PM UTC

Hi, We had a brief outage a short time ago where the labs were not available - are you still having issues launching labs as of now?

maram | Last updated: Jul 26, 2022 03:17PM UTC

Hi, I'm also suffering the same problem. Labs won't load for some reason.

plumbulum | Last updated: Jul 26, 2022 04:20PM UTC

Hi, I have the same problem with many labs.

Benny | Last updated: Jul 26, 2022 04:23PM UTC

hi, have the same problem with the first SQL-Injection Lab. Lab won't load.

Ben, PortSwigger Agent | Last updated: Jul 26, 2022 05:33PM UTC

Hi all, To confirm, there is currently a technical issue with the Web Academy that is preventing labs from being launched. We will update this forum thread when the labs are available again.

Ben, PortSwigger Agent | Last updated: Jul 27, 2022 08:03AM UTC

Hi, We just wanted to let you know that the Web Academy labs should now be available again.

Shamy | Last updated: Jun 11, 2023 06:40AM UTC

hey i'm also facing the same issue when i click on acces lab it is not opening can you guide me

Ben, PortSwigger Agent | Last updated: Jun 12, 2023 06:55AM UTC

Hi, Is this still an issue for you as of right now? If so, is this happening with every lab that you attempt to launch or just specific labs?

Rukiye | Last updated: Dec 21, 2023 10:50PM UTC

I still have this problem, the lab page does not load when proxy is on. How can you solve this problem for security reasons?

Michelle, PortSwigger Agent | Last updated: Dec 22, 2023 08:24AM UTC