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On installation of Burp Suite Enterprise Edition on my Mac I am getting an error

Matt | Last updated: Jan 06, 2021 10:22PM UTC

The error says Unknown installation problem. Failed to connect to enterprise server.

Liam, PortSwigger Agent | Last updated: Jan 07, 2021 09:56AM UTC

The Enterprise server needs to access portswigger.net on port 443 activate your license and perform automatic software updates. For the best experience, we recommend allowing this access throughout your ongoing usage of the software, not only during initial installation. You can configure a network proxy if this is needed to reach the public web. - https://portswigger.net/burp/documentation/enterprise/technical-infrastructure/technical-requirements/firewall-config Are you able to connect to portswigger.net from your machine?

Matt | Last updated: Jan 07, 2021 04:04PM UTC

Yes I can access this site. I do not have any configurations blocking outbound access to any internet sites.

Liam, PortSwigger Agent | Last updated: Jan 07, 2021 06:29PM UTC

Could you email us with a screenshot of the error message (suppport@portswigger.net)? Could you also provide us with the OS you are using and the steps to replicate the issue?

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