Burp Suite User Forum

Not able to reach UI console after reboot

Jonathan | Last updated: May 22, 2020 03:38PM UTC

Hello, It seems like last night's patching caused burp services not to restart as a result the console UI is unreachable. Here is more info on this case: [root@awsdevbrpstl01 BurpSuiteEnterpriseEdition]# who -b system boot 2020-05-21 17:14 2020-05-21 17:13:43 [a STOPPING] INFO n.portswigger.enterprise.common.h.j - Services have stopped: {TERMINATED=[k [TERMINATED], a [TERMINATED], Rest Server [TERMINATED], a [TERMINATED]]} 2020-05-21 17:13:43 [Thread-0] INFO n.portswigger.enterprise.common.h.h - Graceful shutdown complete thank you

Uthman, PortSwigger Agent | Last updated: May 25, 2020 07:12AM UTC

Hi Jonathan, Please email us on support@portswigger.net with the log files located at C:\ProgramData\BurpSuiteEnterpriseEdition on Windows or /var/log/BurpSuiteEnterpriseEdition on Mac/Linux.

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