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No more activations allowed for this license

Erik | Last updated: May 18, 2022 07:22AM UTC

I get this for when I try to move my Burp installation to a new computer at work. Can you please add some more for me. This message is really weird, as you're licensing terms seems to be "yeah, it's a per user license, and you can install it on more than one computer. That's until without a warning or without any solution we will cut you off. A more sane approach would be say: you can install this software on five computers. Which computer would you like to remove from the activations?

Erik | Last updated: May 18, 2022 07:24AM UTC

I often create a virtual machine for ONE job, then destroy it and all the data one it. I reinstall the latest Kali and Burp Suite Pro for the next job. So I burn through licenses fast this way. It's known problem with us pentesters, that we don't care to dispose of their work data post work completion. I try to be better than that.

Ben, PortSwigger Agent | Last updated: May 18, 2022 08:16AM UTC

Hi Erik, Unfortunately, the way that the licensing system works means that there is no way to 'deactivate' an installation, in order to return it to the available pool of activations, once you have activated it - it will always count against your activation total. You should now, however, be able to use your license to activate Burp again.

Erik | Last updated: May 18, 2022 08:37AM UTC

Thank you.

Andrea | Last updated: Feb 20, 2023 07:07AM UTC

Hello, in order to perform some internal activities within one of our clients, we deleted and disabled the license on one of our devices. The problem is that it now says there are no more licenses that can be activated. Can you kindly resolve this? Thank you in anticipation.

Ben, PortSwigger Agent | Last updated: Feb 20, 2023 08:53AM UTC

HI Andrea, You should now be able to activate Burp again using your license key.

Maks | Last updated: Apr 18, 2023 06:08AM UTC

Yes...I'm an intern at a big company and prior to knowing how it works I have reinstalled Burp 4 times...my boss is probably going to kill me. Portswigger, please, can you save me? Pretty please

Ben, PortSwigger Agent | Last updated: Apr 18, 2023 06:38AM UTC

Hi Maks, You too should now be able to activate Burp again. Hopefully this saves you from your boss's wrath....

Qasim | Last updated: Aug 23, 2023 06:38AM UTC

Hi, Support manager. I have to activate my burp pro, but I can't. I did it may by 6 or 7 times because of different virtuals and systems, for example arch was crashed or it was necessary for work, 1 project = 1 virtual. Can I reset All my activations?

Dominyque, PortSwigger Agent | Last updated: Aug 23, 2023 09:05AM UTC

Hi Qasim Can you please email support@portswigger.net with the first 10 characters of your license key so we can help you get this sorted?

Bryan | Last updated: Nov 13, 2023 05:26PM UTC

Hello, I'm also unable to activate Burp on a new VM that I'm trying to use for a pentest. Can you please assist?

Dominyque, PortSwigger Agent | Last updated: Nov 14, 2023 08:24AM UTC

Hi Bryan This should be sorted for you now. You should be able to activate Burp again.  Please let us know if you encounter any issues doing so. 

Yipman | Last updated: Mar 18, 2024 01:32AM UTC

Hi, I get the same message when I try to use the license. Please help me solve this problem?

Dominyque, PortSwigger Agent | Last updated: Mar 18, 2024 08:18AM UTC

Hi Yipman This should be sorted for you now. You should be able to activate Burp again without any errors.

radovan | Last updated: Apr 10, 2024 09:20AM UTC

Hi, I am facing the same issue as all the people above, way too many 1-use installations. Could you allow more activations for my license? Best Radovan

Dominyque, PortSwigger Agent | Last updated: Apr 10, 2024 10:01AM UTC

Hi Radovan Additional activations have been provided to you. You should be able to activate Burp again. 

Kshitij | Last updated: May 07, 2024 10:44AM UTC

similar issue, I have a new VM and I am not able to activate my license again. Can u please allow it for me too?

Dominyque, PortSwigger Agent | Last updated: May 07, 2024 12:03PM UTC

Hi Kshitij I have now adjusted this for you. You should be able to activate Burp again. 

dmtr | Last updated: May 09, 2024 02:02PM UTC

Hello, Dominyque! Also need more activations. Thank You.

Dominyque, PortSwigger Agent | Last updated: May 10, 2024 10:43AM UTC

Hi dmtr, We have responded to your email regarding this :)

Rudra | Last updated: May 16, 2024 11:17AM UTC

same issue, cant use license on my new VM, please support

Dominyque, PortSwigger Agent | Last updated: May 16, 2024 01:26PM UTC

Hi Rudra This has been adjusted for you as well. You should be able to activate Burp again.

James | Last updated: May 20, 2024 06:24AM UTC

Hello, can I please have help with the same problem as above? Thank you.

Dominyque, PortSwigger Agent | Last updated: May 20, 2024 07:03AM UTC

Hi James, Not a problem at all! Additional activations have been provided for you. You should be able to activate Burp again.

Tremaine | Last updated: May 20, 2024 08:47PM UTC

Hello, I'm facing the same issue as others with needing to activate on a new VM. Thank you.

Dominyque, PortSwigger Agent | Last updated: May 21, 2024 06:17AM UTC

Hi Tremaine Island, This should be sorted for you now. You should be able to activate Burp without any issues

Edwin | Last updated: May 30, 2024 01:12PM UTC

Greetings, I have the same issue as the others due to using the license on many one-use only VMs. Can I please get some help? Thanks.

Dominyque, PortSwigger Agent | Last updated: May 31, 2024 06:24AM UTC

Hi Edwin, Additional activations have been added for you. You should be able to activate Burp again

Vidhan | Last updated: Jul 01, 2024 10:06AM UTC

similar issue, I have a new VM and I am not able to activate my license again. Can u please allow it for me too?

Ben, PortSwigger Agent | Last updated: Jul 01, 2024 10:21AM UTC

Hi Vidhan, You should now be able to activate Burp on your new virtual machine using your license key.

ESSALHI | Last updated: Jul 09, 2024 08:56AM UTC

Hi! Unfortunately, I have had to reinstall my pc on several occasions and now when I try to install burp suite, I get the error "No more activations allowed for this license". Could you help me ? Thanks by advance

Ben, PortSwigger Agent | Last updated: Jul 09, 2024 10:14AM UTC

Hi, Are you able to send activation and licensing requests to us via email at either support@portswigger.net or hello@portswigger.net?

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