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License no more activations are allowed

Sheilla | Last updated: Oct 25, 2024 11:43PM UTC

I’m trying to activate my Burp Suite Professional license, but I’m receiving an error indicating that no more activations are allowed. I have previously activated the license on several OSs or VMs, have tried to attempt to deactivate those by using Help > Clean. Could you please assist?

Ben, PortSwigger Agent | Last updated: Oct 28, 2024 08:37AM UTC

Hi Sheilla, To confirm, you should now be able to activate Burp again using your license key.

Sheilla | Last updated: Oct 28, 2024 09:54PM UTC

I have tried to reactivate using my license key as instructed, but I am still encountering the same error message indicating that no more activations are allowed. Could you please assist further with troubleshooting this issue?

Ben, PortSwigger Agent | Last updated: Oct 29, 2024 08:21AM UTC

Hi Sheilla, It looks as though you used up all of the activations that were provided to you yesterday. To confirm - are you successfully activating Burp on your side of things or did this not work at any point for you on the 28th October?

Sheilla | Last updated: Oct 29, 2024 12:01PM UTC

confirmed, activation was successful. thank you for your support

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