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lab is not completing

Ravi | Last updated: Jul 08, 2021 08:37AM UTC

After completing labs, it's still showing lab as not completed

Michelle, PortSwigger Agent | Last updated: Jul 08, 2021 08:44AM UTC

Thanks for raising this. We are aware of the issue and are currently looking into the cause of the problem, we'll post back here when this has been fixed.

Michelle, PortSwigger Agent | Last updated: Jul 08, 2021 10:20AM UTC

Hi We just wanted to confirm that the issue with the Web Academy labs is now fixed and labs that are solved from this point onwards will be saved in your account. Unfortunately, this does mean that you will have to redo any labs that were solved whilst this issue was present. We apologize for this inconvenience.

Ben | Last updated: Sep 09, 2022 01:52PM UTC

Hi, I am having the same issue. I have completed 3 labs, all of them are marked as complete on screen. However, my account is not being credited with completing them. How should I troubleshoot this issue? Thanks.

Michelle, PortSwigger Agent | Last updated: Sep 09, 2022 02:38PM UTC

Thanks for getting in touch to let us know about this. We are aware of this issue and are currently investigating. We'll be in touch once we have a further update from the team.

Dave | Last updated: Sep 09, 2022 03:09PM UTC

Likewise on my account. Get the lab completed notification but they fail to register as complete on the dashboard

Michelle, PortSwigger Agent | Last updated: Sep 09, 2022 03:11PM UTC

We're still looking into this, we'll post back here when we have a further update.

Michelle, PortSwigger Agent | Last updated: Sep 12, 2022 08:06AM UTC