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It's inpossible to work!

Akako | Last updated: Mar 01, 2019 08:54AM UTC

Hello Dear Burp Community, we are very upset, because we can't more work with BurpSuite, every time we start work on Windows 10 or on MacOS X after last 2 update, burpsuite freeze by self( We start 3 scans, burpsuite work, and after 50000 - 100000 request he stop and freeze. Here is screenshot https://prnt.sc/mrpz0c. Upset upset upset we don't know what to do in moment, we have this problem more that 1,2 weeks.

Burp User | Last updated: Mar 01, 2019 08:55AM UTC

awt.toolkit sun.awt.windows.WToolkit exe4j.consoleCodepage cp0 exe4j.isInstall4j true exe4j.launchName C:\Program Files\BurpSuitePro\BurpSuitePro.exe exe4j.moduleName C:\Program Files\BurpSuitePro\BurpSuitePro.exe exe4j.semaphoreName Local\c:_program_files_burpsuitepro_burpsuitepro.exe0 exe4j.tempDir exe4j.unextractedPosition 0 file.encoding Cp1252 file.separator \ install4j.appDir C:\Program Files\BurpSuitePro\ install4j.exeDir C:\Program Files\BurpSuitePro\ install4j.launcherId 70 install4j.swt false java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment java.awt.printerjob sun.awt.windows.WPrinterJob java.class.path C:\Program Files\BurpSuitePro\.install4j\i4jruntime.jar;C:\Program Files\BurpSuitePro\.\burpsuite_pro.jar java.class.version 55.0 java.home c:\program files\burpsuitepro\jre java.io.tmpdir C:\Users\ADMINI~1\AppData\Local\Temp\ java.library.path C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Users\Administrator\AppData\Local\Microsoft\WindowsApps;;c:\program files\burpsuitepro\jre\bin java.runtime.name OpenJDK Runtime Environment java.runtime.version 11.0.2+9 java.specification.name Java Platform API Specification java.specification.vendor Oracle Corporation java.specification.version 11 java.vendor Oracle Corporation java.vendor.url http://java.oracle.com/ java.vendor.url.bug http://bugreport.java.com/bugreport/ java.vendor.version 18.9 java.version 11.0.2 java.version.date 2019-01-15 java.vm.compressedOopsMode Zero based java.vm.info mixed mode java.vm.name OpenJDK 64-Bit Server VM java.vm.specification.name Java Virtual Machine Specification java.vm.specification.vendor Oracle Corporation java.vm.specification.version 11 java.vm.vendor Oracle Corporation java.vm.version 11.0.2+9 jdk.debug release jdk.tls.allowUnsafeServerCertChange true jdk.tls.server.protocols TLSv1,TLSv1.1,TLSv1.2 jxbrowser.browser.type LIGHTWEIGHT jxbrowser.chromium.dir C:\Program Files\BurpSuitePro\chromium-64.0.3282.24 jxbrowser.chromium.dnd.enabled false jxbrowser.chromium.sandbox true jxbrowser.dmp.dir jxbrowser.ipc.external true jxbrowser.tmp.dir C:\Users\ADMINI~1\AppData\Local\Temp\burp10746292581388818458.tmp os.arch amd64 os.name Windows 10 os.version 10.0 path.separator ; sun.arch.data.model 64 sun.awt.enableExtraMouseButtons true sun.boot.library.path c:\program files\burpsuitepro\jre\bin sun.cpu.endian little sun.cpu.isalist amd64 sun.desktop windows sun.io.unicode.encoding UnicodeLittle sun.java.command C:\Program Files\BurpSuitePro\BurpSuitePro.exe sun.jnu.encoding Cp1252 sun.management.compiler HotSpot 64-Bit Tiered Compilers sun.os.patch.level user.country US user.dir C:\Program Files\BurpSuitePro user.home C:\Users\Administrator user.language en user.name Administrator user.script user.timezone America/Los_Angeles user.variant Burp Version 2.0.17beta Debug ID 6tvlyu7flh59fhtfio5c:ngmu Installation type win64 Total memory 1,398,800,384 Max memory 8,589,934,592 Free memory 822,654,744 Number of processors 6

PortSwigger Agent | Last updated: Mar 01, 2019 09:17AM UTC

Thanks for letting us know about this and sorry to hear you're having difficulty. If you have a pressing need to get you work completed, I would encourage you to go back to the 1.x branch which is not in beta. We are aware of a few scenarios that can cause this issue and we're actively working on this - fixing these kinds of bugs is a key step towards coming out of beta. If this happens again, could you please JStack (part of the JDK) to dump the current status of all threads and send us the output. We can use that to confirm if your issue is the same as one of the known issues.

Burp User | Last updated: Mar 01, 2019 09:30AM UTC