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Issue in load of BAPP Store Tab why does bapp store list is not load in burp suite professional 1.7.

Raghavan | Last updated: Nov 14, 2018 03:34PM UTC

why does bapp store list is not load in burp suite professional 1.7.34 and goes on , even with the v.2.0.0 (beta version) after installation in Windows 10 pro . what causes these kind of issue? Could you please the provide the steps to resolve the issue.

Liam, PortSwigger Agent | Last updated: Nov 15, 2018 07:42AM UTC

Do you have a corporate proxy or firewall as part of your system?

Burp User | Last updated: Nov 15, 2018 09:11AM UTC

Hi Liam, I have both defency mechanism in place . let me know the ways to resolve those issue. Regards Cybernewbie

Liam, PortSwigger Agent | Last updated: Nov 15, 2018 09:22AM UTC

You can configure Burp to use an upstream proxy server: - https://support.portswigger.net/customer/portal/articles/2363078-burp-suite-options-upstream-proxy-servers Let us know if this helps.

Burp User | Last updated: Nov 15, 2018 12:00PM UTC

Even though burp is installed, we don't see any way of BAPP store is not list in the newer version from 1.7.34. version , i don't understand the above which may resolve our existing issue. Can you tell me the prerequisites steps to be involved in avoid the interruption of plugins load,

Liam, PortSwigger Agent | Last updated: Nov 15, 2018 12:20PM UTC

Yes, the first step is to try adding your corporate proxy as an upstream proxy. If this doesn't work, could you run a collaborator health check and forward the results to support@portswigger.net. The check can be found at Project options > Misc.

Burp User | Last updated: Sep 18, 2019 08:09PM UTC

Even when using the Upstream Proxy, the bapp store does not show any apps.

Mike, PortSwigger Agent | Last updated: Sep 19, 2019 01:45PM UTC

Hi Tyler, what do you have your destination host configured to on your Upstream Proxy rules? This will determine if the proxy settings are used for communication with Burp Suite for downloading BApp extensions.

Burp User | Last updated: Oct 26, 2019 05:12AM UTC

I am also facing the same problem. I have configured the upstream proxy with destination *. BApps tab is not listing the extensions. version: Burp suite community edition V2.1.04

Mike, PortSwigger Agent | Last updated: Oct 28, 2019 08:57AM UTC

Hi Irfan, does your upstream proxy allow communication to portswigger.net on port 443?

Tomaz | Last updated: Nov 09, 2022 08:34AM UTC

I have same problem. Proxy is set for * and I can browse but BApps tab is empty. I receive Failed to update BApp list. I'm using Burp Suite Community Edition v2022.9.5 It seams proxy settings are not used in BApps tab :-( What can I do?

Michelle, PortSwigger Agent | Last updated: Nov 09, 2022 10:00AM UTC

Thanks for your message. If you click on the 'Refresh List' button on the Extender -> BApp Store tab, what error is displayed? Do you also see errors if you go to Help -> Check for updates? Are you able to connect to https://portswigger.net directly from your machine when you are not using Burp, or do you need to use a proxy?

Tomaz | Last updated: Nov 09, 2022 01:12PM UTC

I receive: 'Refreshing' and a second later 'Failed to update BApp list.' If I go to Help->Check for updates I receive: 'Unable to check for updates due to network error. Please check your network configuration and try again.' I'm behind a corporate proxy server. I don't have direct access to internet. In users options->Upstream Proxy Servers I have put our proxy server and I can surf the internet with integrated browser. Are there any different settings for the program itself to use proxy settings? Why doesn't it use "Upstream proxy Servers" settings? Do I have to put proxy settings somewhere else for the program itself?

Michelle, PortSwigger Agent | Last updated: Nov 09, 2022 02:36PM UTC

Thanks for the update. There is just the one place to set the upstream proxy server settings in Burp Suite Professional. Depending on how your corporate proxy handles HTTPS connections you may need to ask for https://portswigger.net and https://portswigger-cdn.net to be whitelisted. Can you check the following to see if you can download and install BApps manually, please? - Browse to https://portswigger.net/bappstore - View the page for the BApp you want to install and choose 'Download BApp' - On the Extender tab within Burp click on Manual Install and select the BApp file you have just downloaded.

Tomaz | Last updated: Nov 10, 2022 12:08PM UTC