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Installation Problem

Kabilan | Last updated: Aug 27, 2021 07:11AM UTC

Hi Team, Could you please consider unlocking the license key? I tried the same box and same user. When we try to open Burpsuite, we have faced a java error(no JVM found on your system) due to that we have uninstalled and installed it again. But while installing burp again, we have faced a new error (no activation allowed in the system). Thanks Hexaware SOC Team

Ben, PortSwigger Agent | Last updated: Aug 27, 2021 07:40AM UTC

Hi, Are you able to confirm how many people are using your license for us please so that we can assist you further?

Kabilan | Last updated: Aug 27, 2021 10:40AM UTC

Hi, I am the only person using Burpsuite App. (Shanmugam left the company long back and will change it to my name) Regards, Kabilan.

Ben, PortSwigger Agent | Last updated: Aug 27, 2021 10:46AM UTC

Hi Kabilan, Thank you for the clarification. You should now be able to activate Burp again with your license.

Kabilan | Last updated: Aug 27, 2021 10:56AM UTC

thanks for the support...Now able to access Regards, Kabilan.

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