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The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

Installation Problem

Kabilan | Last updated: Aug 27, 2021 07:11AM UTC

Hi Team, Could you please consider unlocking the license key? I tried the same box and same user. When we try to open Burpsuite, we have faced a java error(no JVM found on your system) due to that we have uninstalled and installed it again. But while installing burp again, we have faced a new error (no activation allowed in the system). Thanks Hexaware SOC Team

Ben, PortSwigger Agent | Last updated: Aug 27, 2021 07:40AM UTC

Hi, Are you able to confirm how many people are using your license for us please so that we can assist you further?

Kabilan | Last updated: Aug 27, 2021 10:40AM UTC

Hi, I am the only person using Burpsuite App. (Shanmugam left the company long back and will change it to my name) Regards, Kabilan.

Ben, PortSwigger Agent | Last updated: Aug 27, 2021 10:46AM UTC

Hi Kabilan, Thank you for the clarification. You should now be able to activate Burp again with your license.

Kabilan | Last updated: Aug 27, 2021 10:56AM UTC