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Installation error: Could not use bundled JRE. Please send this log to your software vendor

J | Last updated: May 01, 2023 04:02PM UTC

I am trying to install Burp Professional 2023.3.5. I am getting this error: "Could not use bundled JRE. Please send this log to your software vendor" Log contents below: Started executable D:\Burp\burpsuite_pro_windows-x64_v2023_3_5.exe at Mon May 01 08:29:12 2023 [0:0] restrict DLL directories [0:63] init file name D:\Burp\burpsuite_pro_windows-x64_v2023_3_5.exe D:\Burp\burpsuite_pro_windows-x64_v2023_3_5.exe 47 0 [0:79] number of sections: 6 [0:107] size of optional headers: 240 [0:125] resSectionTableStart: 712 [0:125] rawDataSize: 3072, rawDataOffset: 591360 [0:143] sun.locale.formatasdefault is false [0:159] language/country is en_US [0:175] ignoring java options environment variables [0:191] using _putenv_s in ucrtbase.dll 00007FFE36AEAA00 00007FF62C56B758 [0:203] change working directory to D:\Burp [0:215] single instance mode [0:228] semaphore name Local\d:_burp_burpsuite_pro_windows-x64_v2023_3_5.exe, code 0, value 00000000000001B0 [0:254] Init done [0:587] Starting work [0:668] number of sections: 6 [0:684] size of optional headers: 240 [0:685] resSectionTableStart: 712 [0:710] rawDataSize: 3072, rawDataOffset: 591360 [0:722] starting at 594432 [0:735] verifying integrity length 260286091 [2:485] checksums: 2704450006 2704450006 -1590517290 -1590517290 [2:497] tempPath is C:\Users\MCGINN~1.SA\AppData\Local\Temp\ [2:517] tempFile is C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp [2:522] Temp dir3: C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955 [2:539] native lib dir is ${launcher:sys.launcherTempDirectory}\user [2:556] expanding2 ${launcher:sys.launcherTempDirectory} to C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955 in C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user. [2:557] Adding DLL directory C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user [2:580] Setting PATH (native libs) C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user;C:\Fortify\Fortify_SCA_and_Apps_22.1.1\bin;C:\Program Files\Maven\apache-maven-3.8.6\bin;C:\Program Files (x86)\Micro Focus\RSecure\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\HID Global\ActivClient\;C:\Program Files\HID Global\ActivClient\;C:\Program Files\McAfee\Solidcore\Tools\GatherInfo;C:\Program Files\McAfee\Solidcore\Tools\Scanalyzer;C:\Program Files\McAfee\Solidcore\;C:\Program Files\McAfee\Solidcore\Tools\ScGetCerts;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\dotnet\;C:\Users\mcginnjr.ctr.sa\AppData\Local\Microsoft\WindowsApps;C:\Users\mcginnjr.ctr.sa\.dotnet\tools [2:589] extracting files [2:620] Included files: 27 [2:638] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4jruntime.jar (size: 2627017) [2:683] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4jparams.conf (size: 83219) [2:702] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_0_1dgj151.utf8 (size: 34826) [2:788] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_13_1dgj151_18gg8kx@2x_dark.png (size: 15837) [2:812] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_1_1dgj151.properties (size: 810) [2:830] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_9_1dgj151_vd2dea.png (size: 1187) [2:852] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_4_1dgj151_1sfn47o.png (size: 254) [2:888] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\launchers.xml (size: 218) [2:905] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\jre.tar.gz (size: 33371535) [3:261] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_13_1dgj151_18gg8kx.png (size: 9202) [3:280] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_10_1dgj151_un9apv.png (size: 1884) [3:309] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\MessagesDefault (size: 34826) [3:326] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_8_1dgj151_x7nby6.png (size: 756) [3:377] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_12_1dgj151_259ij1.png (size: 8252) [3:406] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_3_1dgj151_1bokdka.png (size: 282) [3:423] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_5_1dgj151_uiqkg8.png (size: 443) [3:451] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_6_1dgj151_jehl3v.png (size: 408) [3:491] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_13_1dgj151_18gg8kx_dark.png (size: 8891) [3:518] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\stats.properties (size: 279) [3:535] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_13_1dgj151_18gg8kx@2x.png (size: 15419) [3:557] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user.jar (size: 20939) [3:581] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\installer.ico (size: 33750) [3:607] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_2_1dgj151_1otyg19.png (size: 183) [3:632] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_7_1dgj151_bs6coc.ico (size: 19593) [3:656] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\i4j_extf_11_1dgj151_1xth8wx.png (size: 4609) [3:684] creating directory C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user [3:701] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user\burpsuite_pro.jar (size: 91646877) [4:625] creating directory C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user [4:643] extracting C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user\flatlaf.jar (size: 758100) [4:664] extracting files done [4:685] Current working dir: C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955 [4:700] Full JRE path: C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\jre.tar.gz [4:716] JRE included [4:716] extracting JRE [4:755] extracting .\bin\api-ms-win-core-console-l1-1-0.dll (size 12240) [4:774] extracting .\bin\api-ms-win-core-console-l1-2-0.dll (size 12256) [4:805] extracting .\bin\api-ms-win-core-datetime-l1-1-0.dll (size 11736) [4:841] extracting .\bin\api-ms-win-core-debug-l1-1-0.dll (size 11728) [4:870] extracting .\bin\api-ms-win-core-errorhandling-l1-1-0.dll (size 11728) [4:902] extracting .\bin\api-ms-win-core-file-l1-1-0.dll (size 15328) [4:933] extracting .\bin\api-ms-win-core-file-l1-2-0.dll (size 11728) [4:954] extracting .\bin\api-ms-win-core-file-l2-1-0.dll (size 11744) [4:992] extracting .\bin\api-ms-win-core-handle-l1-1-0.dll (size 11736) [5:36] extracting .\bin\api-ms-win-core-heap-l1-1-0.dll (size 12256) [5:64] extracting .\bin\api-ms-win-core-interlocked-l1-1-0.dll (size 11728) [5:96] extracting .\bin\api-ms-win-core-libraryloader-l1-1-0.dll (size 12752) [5:131] extracting .\bin\api-ms-win-core-localization-l1-2-0.dll (size 14800) [5:157] extracting .\bin\api-ms-win-core-memory-l1-1-0.dll (size 12240) [5:193] extracting .\bin\api-ms-win-core-namedpipe-l1-1-0.dll (size 11728) [5:224] extracting .\bin\api-ms-win-core-processenvironment-l1-1-0.dll (size 12752) [5:253] extracting .\bin\api-ms-win-core-processthreads-l1-1-0.dll (size 14288) [5:308] extracting .\bin\api-ms-win-core-processthreads-l1-1-1.dll (size 12240) [5:341] extracting .\bin\api-ms-win-core-profile-l1-1-0.dll (size 11728) [5:388] extracting .\bin\api-ms-win-core-rtlsupport-l1-1-0.dll (size 12240) [5:420] extracting .\bin\api-ms-win-core-string-l1-1-0.dll (size 11728) [5:484] extracting .\bin\api-ms-win-core-synch-l1-1-0.dll (size 13776) [5:513] extracting .\bin\api-ms-win-core-synch-l1-2-0.dll (size 12240) [5:541] extracting .\bin\api-ms-win-core-sysinfo-l1-1-0.dll (size 12768) [5:597] extracting .\bin\api-ms-win-core-timezone-l1-1-0.dll (size 12240) [5:623] extracting .\bin\api-ms-win-core-util-l1-1-0.dll (size 11728) [5:660] extracting .\bin\api-ms-win-crt-conio-l1-1-0.dll (size 12752) [5:685] extracting .\bin\api-ms-win-crt-convert-l1-1-0.dll (size 15824) [5:718] extracting .\bin\api-ms-win-crt-environment-l1-1-0.dll (size 12240) [5:748] extracting .\bin\api-ms-win-crt-filesystem-l1-1-0.dll (size 13776) [5:772] extracting .\bin\api-ms-win-crt-heap-l1-1-0.dll (size 12752) [5:810] extracting .\bin\api-ms-win-crt-locale-l1-1-0.dll (size 12240) [5:839] extracting .\bin\api-ms-win-crt-math-l1-1-0.dll (size 20944) [5:893] extracting .\bin\api-ms-win-crt-multibyte-l1-1-0.dll (size 19920) [5:930] extracting .\bin\api-ms-win-crt-private-l1-1-0.dll (size 64464) [5:969] extracting .\bin\api-ms-win-crt-process-l1-1-0.dll (size 12752) [6:0] extracting .\bin\api-ms-win-crt-runtime-l1-1-0.dll (size 16336) [6:28] extracting .\bin\api-ms-win-crt-stdio-l1-1-0.dll (size 17872) [6:58] extracting .\bin\api-ms-win-crt-string-l1-1-0.dll (size 18384) [6:87] extracting .\bin\api-ms-win-crt-time-l1-1-0.dll (size 14288) [6:119] extracting .\bin\api-ms-win-crt-utility-l1-1-0.dll (size 12240) [6:152] extracting .\bin\awt.dll (size 1483912) [6:251] extracting .\bin\extnet.dll (size 22664) [6:288] extracting .\bin\fontmanager.dll (size 794760) [6:352] extracting .\bin\freetype.dll (size 542856) [6:401] extracting .\bin\instrument.dll (size 51336) [6:436] extracting .\bin\j2gss.dll (size 50824) [6:470] extracting .\bin\j2pkcs11.dll (size 78984) [6:519] extracting .\bin\jaas.dll (size 28296) [6:578] extracting .\bin\jabswitch.exe (size 45192) [6:625] extracting .\bin\jaccessinspector.exe (size 106632) [6:678] extracting .\bin\jaccesswalker.exe (size 70792) [6:721] extracting .\bin\java.dll (size 149640) [6:753] extracting .\bin\java.exe (size 49800) [6:786] extracting .\bin\javaaccessbridge.dll (size 291464) [6:833] extracting .\bin\javajpeg.dll (size 181384) [6:973] extracting .\bin\javaw.exe (size 49800) [7:22] extracting .\bin\jawt.dll (size 21128) [7:56] extracting .\bin\jimage.dll (size 33416) [7:84] extracting .\bin\jli.dll (size 87176) [7:115] extracting .\bin\jrunscript.exe (size 23688) [7:167] extracting .\bin\jsound.dll (size 61064) [7:201] extracting .\bin\keytool.exe (size 23688) [7:243] extracting .\bin\kinit.exe (size 23688) [7:287] extracting .\bin\klist.exe (size 23688) [7:326] extracting .\bin\ktab.exe (size 23688) [7:375] extracting .\bin\lcms.dll (size 257160) [7:414] extracting .\bin\management.dll (size 29320) [7:452] extracting .\bin\management_ext.dll (size 35976) [7:479] extracting .\bin\mlib_image.dll (size 510600) [7:528] extracting .\bin\msvcp140.dll (size 571824) [7:584] extracting .\bin\net.dll (size 68232) [7:619] extracting .\bin\nio.dll (size 80008) [7:651] extracting .\bin\prefs.dll (size 25736) [7:681] extracting .\bin\rmi.dll (size 21128) [7:711] extracting .\bin\rmiregistry.exe (size 23688) [7:751] extracting .\bin\server\jvm.dll (size 12991112) [8:148] extracting .\bin\splashscreen.dll (size 218760) [8:174] extracting .\bin\sspi_bridge.dll (size 44680) [8:211] extracting .\bin\sunmscapi.dll (size 48264) [8:239] extracting .\bin\syslookup.dll (size 27784) [8:271] extracting .\bin\ucrtbase.dll (size 1035728) [8:322] extracting .\bin\vcruntime140.dll (size 97656) [8:366] extracting .\bin\vcruntime140_1.dll (size 37240) [8:394] extracting .\bin\verify.dll (size 54920) [8:425] extracting .\bin\w2k_lsa_auth.dll (size 31368) [8:454] extracting .\bin\windowsaccessbridge-64.dll (size 72840) [8:482] extracting .\bin\zip.dll (size 87176) [8:520] extracting .\conf\logging.properties (size 2732) [8:538] extracting .\conf\net.properties (size 6671) [8:558] extracting .\conf\security\java.policy (size 2294) [8:576] extracting .\conf\security\java.security (size 61027) [8:608] extracting .\conf\security\policy\limited\default_local.policy (size 647) [8:639] extracting .\conf\security\policy\limited\default_US_export.policy (size 146) [8:660] extracting .\conf\security\policy\limited\exempt_local.policy (size 566) [8:685] extracting .\conf\security\policy\README.txt (size 2390) [8:706] extracting .\conf\security\policy\unlimited\default_local.policy (size 193) [8:740] extracting .\conf\security\policy\unlimited\default_US_export.policy (size 146) [8:757] extracting .\conf\sound.properties (size 1210) [8:786] extracting .\include\classfile_constants.h (size 22155) [8:806] extracting .\include\jawt.h (size 12458) [8:827] extracting .\include\jni.h (size 75948) [8:845] extracting .\include\jvmti.h (size 85689) [8:870] extracting .\include\jvmticmlr.h (size 4771) [8:897] extracting .\include\win32\bridge\AccessBridgeCallbacks.h (size 5518) [8:912] extracting .\include\win32\bridge\AccessBridgeCalls.h (size 36093) [8:938] extracting .\include\win32\bridge\AccessBridgePackages.h (size 77582) [8:959] extracting .\include\win32\jawt_md.h (size 1895) [8:972] extracting .\include\win32\jni_md.h (size 1580) [8:995] extracting .\legal\java.base\ADDITIONAL_LICENSE_INFO (size 2114) [9:22] extracting .\legal\java.base\aes.md (size 1444) [9:40] extracting .\legal\java.base\asm.md (size 1582) [9:60] extracting .\legal\java.base\ASSEMBLY_EXCEPTION (size 1522) [9:77] extracting .\legal\java.base\c-libutl.md (size 1556) [9:90] extracting .\legal\java.base\cldr.md (size 9130) [9:110] extracting .\legal\java.base\icu.md (size 30197) [9:137] extracting .\legal\java.base\LICENSE (size 19274) [9:155] extracting .\legal\java.base\public_suffix.md (size 17785) [9:176] extracting .\legal\java.base\unicode.md (size 9078) [9:189] extracting .\legal\java.base\wepoll.md (size 1454) [9:205] extracting .\legal\java.base\zlib.md (size 1011) [9:239] extracting .\legal\java.compiler\ADDITIONAL_LICENSE_INFO (size 49) [9:258] extracting .\legal\java.compiler\ASSEMBLY_EXCEPTION (size 44) [9:278] extracting .\legal\java.compiler\LICENSE (size 33) [9:301] extracting .\legal\java.datatransfer\ADDITIONAL_LICENSE_INFO (size 49) [9:320] extracting .\legal\java.datatransfer\ASSEMBLY_EXCEPTION (size 44) [9:341] extracting .\legal\java.datatransfer\LICENSE (size 33) [9:366] extracting .\legal\java.desktop\ADDITIONAL_LICENSE_INFO (size 49) [9:377] extracting .\legal\java.desktop\ASSEMBLY_EXCEPTION (size 44) [9:405] extracting .\legal\java.desktop\colorimaging.md (size 167) [9:422] extracting .\legal\java.desktop\freetype.md (size 28780) [9:446] extracting .\legal\java.desktop\giflib.md (size 1288) [9:460] extracting .\legal\java.desktop\harfbuzz.md (size 2886) [9:487] extracting .\legal\java.desktop\jpeg.md (size 3475) [9:505] extracting .\legal\java.desktop\lcms.md (size 1178) [9:522] extracting .\legal\java.desktop\libpng.md (size 5398) [9:547] extracting .\legal\java.desktop\LICENSE (size 33) [9:559] extracting .\legal\java.desktop\mesa3d.md (size 5732) [9:590] extracting .\legal\java.instrument\ADDITIONAL_LICENSE_INFO (size 49) [9:605] extracting .\legal\java.instrument\ASSEMBLY_EXCEPTION (size 44) [9:630] extracting .\legal\java.instrument\LICENSE (size 33) [9:654] extracting .\legal\java.logging\ADDITIONAL_LICENSE_INFO (size 49) [9:672] extracting .\legal\java.logging\ASSEMBLY_EXCEPTION (size 44) [9:691] extracting .\legal\java.logging\LICENSE (size 33) [9:713] extracting .\legal\java.management\ADDITIONAL_LICENSE_INFO (size 49) [9:738] extracting .\legal\java.management\ASSEMBLY_EXCEPTION (size 44) [9:758] extracting .\legal\java.management\LICENSE (size 33) [9:785] extracting .\legal\java.management.rmi\ADDITIONAL_LICENSE_INFO (size 49) [9:804] extracting .\legal\java.management.rmi\ASSEMBLY_EXCEPTION (size 44) [9:820] extracting .\legal\java.management.rmi\LICENSE (size 33) [9:836] extracting .\legal\java.naming\ADDITIONAL_LICENSE_INFO (size 49) [9:870] extracting .\legal\java.naming\ASSEMBLY_EXCEPTION (size 44) [9:890] extracting .\legal\java.naming\LICENSE (size 33) [9:914] extracting .\legal\java.net.http\ADDITIONAL_LICENSE_INFO (size 49) [9:923] extracting .\legal\java.net.http\ASSEMBLY_EXCEPTION (size 44) [9:954] extracting .\legal\java.net.http\LICENSE (size 33) [9:978] extracting .\legal\java.prefs\ADDITIONAL_LICENSE_INFO (size 49) [9:993] extracting .\legal\java.prefs\ASSEMBLY_EXCEPTION (size 44) [10:15] extracting .\legal\java.prefs\LICENSE (size 33) [10:42] extracting .\legal\java.rmi\ADDITIONAL_LICENSE_INFO (size 49) [10:65] extracting .\legal\java.rmi\ASSEMBLY_EXCEPTION (size 44) [10:84] extracting .\legal\java.rmi\LICENSE (size 33) [10:106] extracting .\legal\java.scripting\ADDITIONAL_LICENSE_INFO (size 49) [10:128] extracting .\legal\java.scripting\ASSEMBLY_EXCEPTION (size 44) [10:141] extracting .\legal\java.scripting\LICENSE (size 33) [10:164] extracting .\legal\java.se\ADDITIONAL_LICENSE_INFO (size 49) [10:179] extracting .\legal\java.se\ASSEMBLY_EXCEPTION (size 44) [10:203] extracting .\legal\java.se\LICENSE (size 33) [10:222] extracting .\legal\java.security.jgss\ADDITIONAL_LICENSE_INFO (size 49) [10:239] extracting .\legal\java.security.jgss\ASSEMBLY_EXCEPTION (size 44) [10:254] extracting .\legal\java.security.jgss\LICENSE (size 33) [10:274] extracting .\legal\java.security.sasl\ADDITIONAL_LICENSE_INFO (size 49) [10:288] extracting .\legal\java.security.sasl\ASSEMBLY_EXCEPTION (size 44) [10:314] extracting .\legal\java.security.sasl\LICENSE (size 33) [10:337] extracting .\legal\java.sql\ADDITIONAL_LICENSE_INFO (size 49) [10:356] extracting .\legal\java.sql\ASSEMBLY_EXCEPTION (size 44) [10:377] extracting .\legal\java.sql\LICENSE (size 33) [10:392] extracting .\legal\java.sql.rowset\ADDITIONAL_LICENSE_INFO (size 49) [10:421] extracting .\legal\java.sql.rowset\ASSEMBLY_EXCEPTION (size 44) [10:441] extracting .\legal\java.sql.rowset\LICENSE (size 33) [10:464] extracting .\legal\java.transaction.xa\ADDITIONAL_LICENSE_INFO (size 49) [10:484] extracting .\legal\java.transaction.xa\ASSEMBLY_EXCEPTION (size 44) [10:503] extracting .\legal\java.transaction.xa\LICENSE (size 33) [10:528] extracting .\legal\java.xml\ADDITIONAL_LICENSE_INFO (size 49) [10:549] extracting .\legal\java.xml\ASSEMBLY_EXCEPTION (size 44) [10:570] extracting .\legal\java.xml\bcel.md (size 11195) [10:589] extracting .\legal\java.xml\dom.md (size 3761) [10:611] extracting .\legal\java.xml\jcup.md (size 1448) [10:628] extracting .\legal\java.xml\LICENSE (size 33) [10:651] extracting .\legal\java.xml\xalan.md (size 13494) [10:672] extracting .\legal\java.xml\xerces.md (size 11852) [10:695] extracting .\legal\java.xml.crypto\ADDITIONAL_LICENSE_INFO (size 49) [10:713] extracting .\legal\java.xml.crypto\ASSEMBLY_EXCEPTION (size 44) [10:736] extracting .\legal\java.xml.crypto\LICENSE (size 33) [10:754] extracting .\legal\java.xml.crypto\santuario.md (size 11436) [10:779] extracting .\legal\jdk.accessibility\ADDITIONAL_LICENSE_INFO (size 49) [10:791] extracting .\legal\jdk.accessibility\ASSEMBLY_EXCEPTION (size 44) [10:821] extracting .\legal\jdk.accessibility\LICENSE (size 33) [10:842] extracting .\legal\jdk.charsets\ADDITIONAL_LICENSE_INFO (size 49) [10:862] extracting .\legal\jdk.charsets\ASSEMBLY_EXCEPTION (size 44) [10:886] extracting .\legal\jdk.charsets\LICENSE (size 33) [10:905] extracting .\legal\jdk.crypto.cryptoki\ADDITIONAL_LICENSE_INFO (size 49) [10:929] extracting .\legal\jdk.crypto.cryptoki\ASSEMBLY_EXCEPTION (size 44) [10:950] extracting .\legal\jdk.crypto.cryptoki\LICENSE (size 33) [10:971] extracting .\legal\jdk.crypto.cryptoki\pkcs11cryptotoken.md (size 3923) [10:989] extracting .\legal\jdk.crypto.cryptoki\pkcs11wrapper.md (size 2131) [11:12] extracting .\legal\jdk.crypto.ec\ADDITIONAL_LICENSE_INFO (size 49) [11:36] extracting .\legal\jdk.crypto.ec\ASSEMBLY_EXCEPTION (size 44) [11:54] extracting .\legal\jdk.crypto.ec\LICENSE (size 33) [11:75] extracting .\legal\jdk.crypto.mscapi\ADDITIONAL_LICENSE_INFO (size 49) [11:96] extracting .\legal\jdk.crypto.mscapi\ASSEMBLY_EXCEPTION (size 44) [11:120] extracting .\legal\jdk.crypto.mscapi\LICENSE (size 33) [11:138] extracting .\legal\jdk.management\ADDITIONAL_LICENSE_INFO (size 49) [11:163] extracting .\legal\jdk.management\ASSEMBLY_EXCEPTION (size 44) [11:186] extracting .\legal\jdk.management\LICENSE (size 33) [11:212] extracting .\legal\jdk.net\ADDITIONAL_LICENSE_INFO (size 49) [11:232] extracting .\legal\jdk.net\ASSEMBLY_EXCEPTION (size 44) [11:252] extracting .\legal\jdk.net\LICENSE (size 33) [11:271] extracting .\legal\jdk.security.auth\ADDITIONAL_LICENSE_INFO (size 49) [11:288] extracting .\legal\jdk.security.auth\ASSEMBLY_EXCEPTION (size 44) [11:313] extracting .\legal\jdk.security.auth\LICENSE (size 33) [11:341] extracting .\legal\jdk.security.jgss\ADDITIONAL_LICENSE_INFO (size 49) [11:353] extracting .\legal\jdk.security.jgss\ASSEMBLY_EXCEPTION (size 44) [11:372] extracting .\legal\jdk.security.jgss\LICENSE (size 33) [11:405] extracting .\legal\jdk.unsupported\ADDITIONAL_LICENSE_INFO (size 49) [11:421] extracting .\legal\jdk.unsupported\ASSEMBLY_EXCEPTION (size 44) [11:442] extracting .\legal\jdk.unsupported\LICENSE (size 33) [11:470] extracting .\legal\jdk.zipfs\ADDITIONAL_LICENSE_INFO (size 49) [11:495] extracting .\legal\jdk.zipfs\ASSEMBLY_EXCEPTION (size 44) [11:504] extracting .\legal\jdk.zipfs\LICENSE (size 33) [11:538] extracting .\lib\classlist (size 78466) [11:555] extracting .\lib\fontconfig.bfc (size 4630) [11:585] extracting .\lib\fontconfig.properties.src (size 12345) [11:605] extracting .\lib\jawt.lib (size 1682) [11:638] extracting .\lib\jrt-fs.jar (size 110832) [11:656] extracting .\lib\jvm.cfg (size 29) [11:687] extracting .\lib\jvm.lib (size 1078710) [11:720] extracting .\lib\modules (size 70287395) [12:754] extracting .\lib\psfont.properties.ja (size 3793) [12:772] extracting .\lib\psfontj2d.properties (size 11390) [12:792] extracting .\lib\security\blocked.certs (size 2527) [12:822] extracting .\lib\security\cacerts (size 109961) [12:840] extracting .\lib\security\default.policy (size 10884) [12:858] extracting .\lib\security\public_suffix_list.dat (size 234080) [12:896] extracting .\lib\tzdb.dat (size 102020) [12:922] extracting .\lib\tzmappings (size 22186) [12:938] extracting .\release (size 499) [12:962] untaring JRE was successful [12:987] JRE dir: C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\jre [13:0] LoadDLL (0, C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\jre, 0) [13:8] Got JRE location C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\jre (java exe: 0) [13:21] MinVersion: 12.0.2, MaxVersion: [13:41] checkJavaExe (c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\java.exe, [out], 3, 0, 1) [13:56] file exists [13:189] Could not create process "c:\users\mcginn~1.sa\appdata\local\temp\E4J978~1.TMP\jre\bin\java.exe" -version (error 5) [13:205] couldn't get version [13:222] checkJavaExe returning 0 [13:240] Trying to load JVM-DLL from c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\java.exe [13:258] Adding DLL directory c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin [13:274] Setting PATH 773 c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin;C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user;C:\Fortify\Fortify_SCA_and_Apps_22.1.1\bin;C:\Program Files\Maven\apache-maven-3.8.6\bin;C:\Program Files (x86)\Micro Focus\RSecure\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\HID Global\ActivClient\;C:\Program Files\HID Global\ActivClient\;C:\Program Files\McAfee\Solidcore\Tools\GatherInfo;C:\Program Files\McAfee\Solidcore\Tools\Scanalyzer;C:\Program Files\McAfee\Solidcore\;C:\Program Files\McAfee\Solidcore\Tools\ScGetCerts;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\dotnet\;C:\Users\mcginnjr.ctr.sa\AppData\Local\Microsoft\WindowsApps;C:\Users\mcginnjr.ctr.sa\.dotnet\tools [13:288] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\server\jvm.dll (exists 1) [15:197] Failed with error code 5 [15:223] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\client\jvm.dll (exists 0) [15:237] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\j9vm\jvm.dll (exists 0) [15:276] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\hotspot\jvm.dll (exists 0) [15:276] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\jrockit\jvm.dll (exists 0) [15:293] Removing DLL directory [15:308] Setting PATH C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user;C:\Fortify\Fortify_SCA_and_Apps_22.1.1\bin;C:\Program Files\Maven\apache-maven-3.8.6\bin;C:\Program Files (x86)\Micro Focus\RSecure\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\HID Global\ActivClient\;C:\Program Files\HID Global\ActivClient\;C:\Program Files\McAfee\Solidcore\Tools\GatherInfo;C:\Program Files\McAfee\Solidcore\Tools\Scanalyzer;C:\Program Files\McAfee\Solidcore\;C:\Program Files\McAfee\Solidcore\Tools\ScGetCerts;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\dotnet\;C:\Users\mcginnjr.ctr.sa\AppData\Local\Microsoft\WindowsApps;C:\Users\mcginnjr.ctr.sa\.dotnet\tools [15:328] Adding DLL directory c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin [15:342] Setting PATH 773 c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin;C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user;C:\Fortify\Fortify_SCA_and_Apps_22.1.1\bin;C:\Program Files\Maven\apache-maven-3.8.6\bin;C:\Program Files (x86)\Micro Focus\RSecure\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\HID Global\ActivClient\;C:\Program Files\HID Global\ActivClient\;C:\Program Files\McAfee\Solidcore\Tools\GatherInfo;C:\Program Files\McAfee\Solidcore\Tools\Scanalyzer;C:\Program Files\McAfee\Solidcore\;C:\Program Files\McAfee\Solidcore\Tools\ScGetCerts;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\dotnet\;C:\Users\mcginnjr.ctr.sa\AppData\Local\Microsoft\WindowsApps;C:\Users\mcginnjr.ctr.sa\.dotnet\tools [15:357] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin\server\jvm.dll (exists 0) [15:357] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin\client\jvm.dll (exists 0) [15:399] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin\j9vm\jvm.dll (exists 0) [15:414] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin\hotspot\jvm.dll (exists 0) [15:430] Trying c:\users\mcginn~1.sa\appdata\local\temp\e4j9789.tmp_dir1682954955\jre\bin\..\jre\bin\jrockit\jvm.dll (exists 0) [15:439] Setting PATH C:\Users\MCGINN~1.SA\AppData\Local\Temp\e4j9789.tmp_dir1682954955\user;C:\Fortify\Fortify_SCA_and_Apps_22.1.1\bin;C:\Program Files\Maven\apache-maven-3.8.6\bin;C:\Program Files (x86)\Micro Focus\RSecure\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\HID Global\ActivClient\;C:\Program Files\HID Global\ActivClient\;C:\Program Files\McAfee\Solidcore\Tools\GatherInfo;C:\Program Files\McAfee\Solidcore\Tools\Scanalyzer;C:\Program Files\McAfee\Solidcore\;C:\Program Files\McAfee\Solidcore\Tools\ScGetCerts;C:\Program Files\Microsoft VS Code\bin;C:\Program Files\dotnet\;C:\Users\mcginnjr.ctr.sa\AppData\Local\Microsoft\WindowsApps;C:\Users\mcginnjr.ctr.sa\.dotnet\tools [15:455] ERROR: Could not get DLL-Handle. [15:456] ERROR: Could not load functions [15:472] ERROR: Could not load bundled JRE. Trying to find another JRE. [15:503] LoadDLL (0, (null), 0) [15:518] Searching for a JVM [15:518] MinVersion: 12.0.2, MaxVersion: [15:539] Testing location .\..\jre.bundle\Contents\Home (type B) [15:556] checkJavaExe (d:\jre.bundle\contents\home\bin\java.exe, [out], 3, 0, 0) [15:572] file doesn't exist [15:588] checkJavaExe returning 0 [15:589] Testing location (type Y) [15:628] Sharing key: [15:646] Testing location JAVA_HOME (type E) [15:662] Testing location JDK_HOME (type E) [15:671] Testing relative location .\..\jre.bundle\Contents\Home [15:688] checkJavaExe (d:\jre.bundle\contents\home\bin\java.exe, [out], 3, 0, 1) [15:696] file doesn't exist [15:713] checkJavaExe returning 0 [15:726] checking app id allinstdirs7318-9294-3757-1226 (0, FFFFFFFF80000001) [15:740] could not open installation node 2 [15:752] checking app id allinstdirs7318-9294-3757-1226 (256, FFFFFFFF80000001) [15:759] could not open installation node 2 [15:775] checking app id allinstdirs7318-9294-3757-1226 (0, FFFFFFFF80000002) [15:792] could not open installation node 2 [15:793] checking app id allinstdirs7318-9294-3757-1226 (256, FFFFFFFF80000002) [15:809] could not open installation node 2 [15:826] Search sequence finished [15:826] ERROR: No JVM found [15:846] ERROR: Could not find another JRE.

Hannah, PortSwigger Agent | Last updated: May 03, 2023 12:35PM UTC

Hi It looks like the install is failing because it does not have the appropriate permissions. Do you have any software management platform or antivirus that may be blocking the install? Have you tried launching the standalone JAR file? You can find our documentation for using this here: https://portswigger.net/burp/documentation/desktop/getting-started/launch-from-command-line Our latest downloads and releases can be found here: https://portswigger.net/burp/releases

J | Last updated: May 05, 2023 10:48PM UTC