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I want to remove my existing activation of Burp Suite Professional License

Anoop | Last updated: Sep 12, 2024 10:50PM UTC

I want to remove my existing activation of Burp Suite Professional License. We've reinstalled OS on 4 of our systems and we would like to remove our existing license and re-activate on the new system. I opened Burp and Help-> Clean the installation but still I'm not able to activate in the new system.

Dominyque, PortSwigger Agent | Last updated: Sep 13, 2024 11:56AM UTC

Hi Anoop, There isn't a process to deactivate/ remove activations made against a license. However, we understand this happens occasionally and allow a few additional activations for each license. If you hit the limit, let us know. I have added additional activations to your license. You should be able to use that license again.

Anoop | Last updated: Sep 13, 2024 03:41PM UTC

We are planning to move to a container environment where in we may need to install remove and reinstall during our testing phase. If there is no deactivate/ remove activations made against a license how can we make sure we don't need to contact you everytime we face this issue?

Dominyque, PortSwigger Agent | Last updated: Sep 16, 2024 07:49AM UTC