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I cant access labs.

Thịnhh | Last updated: Nov 08, 2021 08:37AM UTC

Hi, i can't access the labs, when i click " access the lab", it responded "ERR_CONNECTION_TIMED_OUT" but when i use VPN to access labs, it's oke, can you help me ? Thank you, i'll wait for your answer.

Ben, PortSwigger Agent | Last updated: Nov 08, 2021 02:20PM UTC

Hi, Is it only the launching of the labs where you see this particular issue?

Thịnhh | Last updated: Nov 09, 2021 06:48AM UTC

When i use VPN to fake IP, i can access, but if i turn off VPN, it responted "ERR_CONNECTION_TIMED_OUT" it just loading and loading, help me :(((((

Ben, PortSwigger Agent | Last updated: Nov 09, 2021 06:56PM UTC

Hi, Just to confirm, whilst using your normal network connection, you can access and login to portswigger.net and it is only when trying to launch a Web Academy lab that you see any issues? Are you in a geographic location that might have some kind of restriction in place in terms of what you can access (that you circumvent by using a VPN)?

Thịnhh | Last updated: Nov 10, 2021 12:19AM UTC

Hi admin, I was able to access the labs in the past, but now is not, i don't know whyyyyy :( in the past i can access :((

Thịnhh | Last updated: Nov 10, 2021 12:20AM UTC

i from Viet Nam, admin

Thịnhh | Last updated: Nov 10, 2021 12:20AM UTC

i from Viet Nam, admin

Ben, PortSwigger Agent | Last updated: Nov 10, 2021 01:28PM UTC