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High CPU and Memory Utilization

ismail | Last updated: Mar 09, 2020 06:25PM UTC

Before I used Professional 2020.2, I had used Professional 2.1.05 and same problems has also occured which arrive CPU utilization to 100% and then, in some seconds, Burp is closed without any notification. Whenever scanner activity has increased, then system resources are also presume on completely. Therefore, scanner configuration was changed from all traffic to custom scope a domain. However, it occured again and again. What is your suggestion to be use the Burp Suite Pro without any interruption?

Ben, PortSwigger Agent | Last updated: Mar 09, 2020 06:29PM UTC

Hi, Are you able to provide us with the machine specification that you are using to run Burp on? Also, are you creating a disk based Burp Project or running a temporary project when seeing this issue? Lastly, are you using the installer version of Burp or the JAR file?

ismail | Last updated: Mar 10, 2020 01:10PM UTC

Hello friend, You can find the machine system specification below: System Information ------------------ Time of this report: 3/10/2020, 16:05:34 Machine name: DIZUSTU Machine Id: {3D6387D1-98C2-4661-8CBD-528945C24C4B} Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202) Language: Turkish (Regional Setting: Turkish) System Manufacturer: ASUSTeK COMPUTER INC. System Model: N552VW BIOS: N552VW.204 (type: UEFI) Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz Memory: 16384MB RAM Available OS Memory: 16282MB RAM Page File: 9919MB used, 7362MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Supported Also, I open temporary project whenever I face the problem which is on the Windows 64 bit installer Burp. I will be waiting your suggestions.

ismail | Last updated: Mar 10, 2020 01:10PM UTC

Hello friend, You can find the machine system specification below: System Information ------------------ Time of this report: 3/10/2020, 16:05:34 Machine name: DIZUSTU Machine Id: {3D6387D1-98C2-4661-8CBD-528945C24C4B} Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202) Language: Turkish (Regional Setting: Turkish) System Manufacturer: ASUSTeK COMPUTER INC. System Model: N552VW BIOS: N552VW.204 (type: UEFI) Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz Memory: 16384MB RAM Available OS Memory: 16282MB RAM Page File: 9919MB used, 7362MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Supported Also, I open temporary project whenever I face the problem which is on the Windows 64 bit installer Burp. I will be waiting your suggestions.

Ben, PortSwigger Agent | Last updated: Mar 10, 2020 01:43PM UTC

Hi, Do you have performance feedback enabled (User options -> Misc -> Performance feedback)? If so, could you provide us with your diagnostics so that we have this information (Help -> Diagnostics)? Do you find the increase in system resources occurring as a result of particular tasks being run or does it happen generally (i.e. the resources are fine until a scan is started)? Do you have any extensions loaded with Burp? On a general note, running Burp with disk based projects should be less RAM intensive because Burp is able to save information to disk rather than having to use memory. Do you find the RAM being used is the same regardless of whether disk based or temporary projects are being used? Cheers Ben Wright Technical Product Specialist PortSwigger Web Security

Ben, PortSwigger Agent | Last updated: Mar 10, 2020 01:51PM UTC

Just to add to the above - you can email us at support@portswigger.net with your diagnostic information if you wish to keep the information private.

ismail | Last updated: Mar 10, 2020 02:22PM UTC

I sent the details with e-mail and waiting your suggestion. See you soon:)

Jack | Last updated: Jun 09, 2023 08:56AM UTC

I have solved my issue by disabling apps running in background to solve high ram usage. https://thegeekpage.com/windows-10-high-cpu-and-ram-usage-problem-fix/

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