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GUI display issue

adibugger | Last updated: Aug 24, 2016 06:51AM UTC

Hi, I cant see some of burp text on it's menus, it happens when I change screen or click on something. I'm on VMWare 11 windows 10 java 1.7.0_80-b15. picture of the problem: http://img.techpowerup.org/160824/burproblem.png Thanks.

PortSwigger Agent | Last updated: Aug 24, 2016 08:58AM UTC

This looks like a problem with either the display drivers or the virtualization. We would suggest updating the following components to see if it fixes the problem: 1. Java 2. VMWare tools 3. VMWare Workstation

Burp User | Last updated: Aug 24, 2016 11:53AM UTC

I have now updated and still have the same issue, VMWare version: 11.1.4 VMWare tools version: 9.9.5 Java version: 8 update 101 System Type: x64-based PC OS Name: Microsoft Windows 10 Home OS Version: 10.0.10586 N/A Build 10586 Burp version: 1.7.05 :(

PortSwigger Agent | Last updated: Aug 24, 2016 02:30PM UTC

According to VMWare's guest OS compatibility guide, it looks like Windows 10 guests might only be fully supported on version 12: http://partnerweb.vmware.com/comp_guide2/pdf/VMware_GOS_Compatibility_Guide.pdf It's not clear that this is the cause of the problem, but upgrading VMWare to a compatible version might help.

Burp User | Last updated: Oct 19, 2016 01:55PM UTC

I have the same issue on Ubuntu 16.04, not virtualised.

PortSwigger Agent | Last updated: Oct 21, 2016 03:08PM UTC

Pedro - can you try removing and reinstalling the latest version of Java? Or use the platform installer for Burp?

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