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Error when sending mail

ISTVÁN | Last updated: Nov 24, 2020 05:55PM UTC

Error occures when trying to add a user. When I try to send a test mail shows the error: "An unexpected error occurred. If this problem persists, please contact support@portswigger.net." The log reglated to this error: "webServer.log:2020-11-24 18:47:16 [qtp1487366080-62] ERROR n.p.enterprise.common.rest.a.b - General unexpected error" Sending mail succeds from comman line with the same parameters set. Platform info: Red Hat Enterprise Linux release 8.2 (Ootpa) Burp Suite Enterprise Edition v2020.11

Uthman, PortSwigger Agent | Last updated: Nov 25, 2020 09:40AM UTC

Hi István, Can you please share the information below via email? (support@portswigger.net) - Enterprise server and scanner version - When the issue first appeared. Was it after a recent update? - Have you double-checked your email server settings under Settings > Email? - Database type and version - Does the email account you have configured to send messages from have 2FA enabled?

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