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Enterprise Agents (Pending License)

Sennaike | Last updated: Dec 02, 2018 06:59PM UTC

After I installed computers (agents) to connect to my enterprise server. The agents keep writing pending license. whereas my agent license covers the amount of agents I tried updating the license using the original license, it keeps saying "Failed to upload license: An unexpected error occurred. If this problem persists, please contact support@portswigger.net."

Burp User | Last updated: Dec 03, 2018 06:36AM UTC

The license has been updated. Thanks.

Liam, PortSwigger Agent | Last updated: Dec 03, 2018 10:16AM UTC

Thanks for letting us know.

Burp User | Last updated: May 22, 2019 06:14AM UTC

How was this solved ? I am facing the same issue.

Rose, PortSwigger Agent | Last updated: May 22, 2019 12:43PM UTC

Aakash, can you send an email to support@portswigger.net with the following screenshots: - Agents page - Licensing page

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