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Embedded Browser Behaving Strangely - Crashing, Wont Connect to Certain Sites

Toby | Last updated: Apr 17, 2023 01:57PM UTC

I seem to have corrupted the embedded browser somehow. I get lots of browser crashes. I did install react dev tools - maybe thet borked it? I can't seem to fix it. I tried uninstalling Burp and re-installing, no luck. The error I see in the dashboard on connection failure is 'the client failed to negotiate a TLS connection...'. The browser health checks are passing fine. What can I do to fix this?

Hannah, PortSwigger Agent | Last updated: Apr 18, 2023 03:58PM UTC

Hi Could you drop us an email at support@portswigger.net with your diagnostics information? You can find this by going to "Help > Diagnostics" within Burp. Are you able to connect to any sites, or do you receive the TLS connection issue message for every site you are trying to access?

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