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Download link

Scott | Last updated: Jun 28, 2021 04:48PM UTC

Hi, when logged into my account, I am trying to download burpsuite pro and your download link buttons are not working. I click on them but nothing is triggering a download. They just say downloading but nothing is actually downloading. No status bar. No instance in my browser spawned. Thank you,

Uthman, PortSwigger Agent | Last updated: Jun 29, 2021 07:15AM UTC

Hi Scott, Which browser are you using? Does the issue persist across multiple browsers? I have just attempted to download the latest version of our products and the download triggers quickly (as expected).

Dark | Last updated: Jun 30, 2021 09:40AM UTC

fire fox

Dark | Last updated: Jun 30, 2021 09:41AM UTC

and it is happened with all other browser

Uthman, PortSwigger Agent | Last updated: Jun 30, 2021 09:42AM UTC

Himanshu, please send an email to support@portswigger.net with some further information and screenshots.

Scott | Last updated: Jun 30, 2021 07:18PM UTC

It doesn't work in firefox but it worked in chrome.

Uthman, PortSwigger Agent | Last updated: Jul 01, 2021 08:44AM UTC

Thanks for the feedback. I have tried to download the latest version of Burp Pro in Firefox and it appears to trigger the download (as expected). Can you try resetting your browser to the default settings? Or disabling browser extensions?

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