Burp Suite User Forum

Create new post

Database failed to initialize

Donn | Last updated: Jan 10, 2019 01:18AM UTC

Database failed to initialize during Installation of Burp Enterprise. Can you help me solve this Issue .. .. JDBC URL : xxxxxxxxxxxxxxx:3306/burpenterprise Enter the database user that the Enterprise Server will use: xxxxxx Enter the database user that Agents will use: xxxxx .... .... After entering the username and password both server and agent Initializing database ... Failed to initialize database Finishing installation ... This is the error I got from the logs. java.io.IOError: java.io.IOException: Input/output error at java.base/java.io.Console.readLine(Console.java:257) at com.install4j.runtime.installer.helper.console.Console16Access.readLine(Console16Access.java:40) at com.install4j.runtime.installer.helper.console.ConsoleImpl.readLine(ConsoleImpl.java:508) at com.install4j.script.I4jScript_Internal_0.jdbcUrlPrompt(I4jScript_Internal_0.java:20) at com.install4j.script.I4jScript_Internal_49.eval(I4jScript_Internal_49.java:1) at com.install4j.script.I4jScript_Internal_49.evaluate(I4jScript_Internal_49.java:*24) at com.install4j.runtime.installer.helper.Script.evaluate(Script.java:33) at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:201) at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:195) at com.install4j.runtime.beans.formcomponents.ConsoleHandlerFormComponent.handleConsole(ConsoleHandlerFormComponent.java:36) at com.install4j.runtime.installer.frontend.FormPanel.handleConsole(FormPanel.java:170) at com.install4j.runtime.beans.formcomponents.FormEnvironmentImpl.handleConsole(FormEnvironmentImpl.java:245) at com.install4j.runtime.beans.screens.FormScreen.handleConsole(FormScreen.java:164) at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.handleScreen(ConsoleScreenExecutor.java:53) at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.execute(AbstractHeadlessScreenExecutor.java:81) at com.install4j.runtime.installer.controller.Controller$1.run(Controller.java:150) at java.desktop/java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:313) at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:764) at java.desktop/java.awt.EventQueue.access$500(EventQueue.java:97) at java.desktop/java.awt.EventQueue$3.run(EventQueue.java:717) at java.desktop/java.awt.EventQueue$3.run(EventQueue.java:711) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:89) at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:734) at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:199) at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124) at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113) at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109) at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101) at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90) Caused by: java.io.IOException: Input/output error at java.base/java.io.FileInputStream.readBytes(Native Method) at java.base/java.io.FileInputStream.read(FileInputStream.java:256) at java.base/sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284) at java.base/sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326) at java.base/sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178) at java.base/java.io.Console$LineReader.read(Console.java:440) at java.base/java.io.Console.readline(Console.java:379) at java.base/java.io.Console.readLine(Console.java:253) ... 29 more

PortSwigger Agent | Last updated: Jan 10, 2019 08:31AM UTC

Hi Donn, Thanks for letting us know about this. I have a few questions that will help us diagnose this issue: 1) Are you installing in console or GUI mode? 2) What's the exact command line you used to start the installer? 3) Can you provide a screenshot when the error occurs? Please let us know if you need any further assistance.

You must be an existing, logged-in customer to reply to a thread. Please email us for additional support.