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Create a new user for my team on BurpSuite Entreprise

HALLERMEYER | Last updated: Aug 03, 2021 12:08PM UTC

Hello, When i creat a new user in my team as an administrator. I generate the url link to his mail adress for init the account. But, this user is not able to init his password and see the following message "This page is unavaible at this moment". How can i fix it ? Best regards

Alex, PortSwigger Agent | Last updated: Aug 04, 2021 03:13PM UTC

Hi, Thanks for your post. It may be worth checking your web server URL and web server port have been configured correctly in the Burp Suite Enterprise network settings. The new user link extracts the web server URL and port from these settings, so if they are incorrect you will receive an error. Is your installation localhost or network access? Does the user have access to the enterprise server from their location? In order to troubleshoot further, you can send additional details of your setup along with screenshots of the error/network settings to support@portswigger.net. Thanks

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