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Context Menu Sometime Not Workig In Release - 2022.7.1

L4bRAT | Last updated: Jul 27, 2022 03:00PM UTC

Hi Team, I recently updated to Burp Pro v2022.7.1. I noticed that sometimes the second level context menu don't work. Steps to reproduce: 1) Intercept a request 2) Then right-click to get the first level context menu - This works well! 3) Then click on any of these sub-menus -> Scan, Extensions, Engagement tools, Don't Intercept Requests, Do Intercept 4) No Second level context menu appears. Not sure what's the frequency of occurence of this issue.

Ben, PortSwigger Agent | Last updated: Jul 28, 2022 09:08AM UTC

Hi, Are you able to create a video demonstrating this behaviour and send it to support@portswigger.net? I am struggling to reproduce the behaviour that you have described so I can only assume I am missing some precise detail so it would be good to see exactly what you are doing when this occurs. Would you also be able to send us your diagnostic information (via the Help -> Diagnostics main menu option) so that we can see the exact setup that you are using?

David | Last updated: Oct 27, 2022 07:21PM UTC

Is there some more info on this? I have the same problem on my windows machine with Burp Suite Professional v2022.9.5 For me the problem is there all the time, which forces me to use a Linux VM where it works without a problem. If it helps, i could send some diagnostic data.

Ben, PortSwigger Agent | Last updated: Oct 28, 2022 11:38AM UTC

Hi David, Could you send your diagnostic information to support@portswigger.net. Would you also be able to make a screen recording of the behaviour that you are experiencing so that we can see exactly what is happening (this is not something that I have been able to replicate with either of the versions mentioned in this forum thread so it would be good to get as much information as we can in order to attempt to replicate the issue)?

Jonathan | Last updated: Nov 04, 2022 04:21PM UTC

I'm having the same issue in v2022.9.5. What's odd is that when I close/reopen burp, a context menu will work one time (e.g., highlighting a request). When I attempt to use the context menu again, it simply won't do anything. Any news on what this might be?

Ben, PortSwigger Agent | Last updated: Nov 07, 2022 09:20AM UTC

Hi Jonathan, This is not something that we have been able to replicate as of yet. Are you able to tell us more about your setup? What operating system are you running Burp on? Are you accessing the machine that Burp is installed on directly or is this a virtualized machine? Is there anything else unusual about the machine/access/environment (the more information we can get the better chance we have of being able to replicate this)?

Jonathan | Last updated: Nov 07, 2022 08:36PM UTC

Hi Ben, I'm running Burp directly in Windows 10 Pro. As far as I know, there's really nothing too special about my install. Unfortunately, I hadn't been doing a lot of testing over the last couple months, so it's hard to pinpoint exactly when this behavior started to occur. However, my experience seems to be very much in line with what the others have reported.

Ben, PortSwigger Agent | Last updated: Nov 09, 2022 08:59AM UTC

Hi Jonathan, Thank you for that. Windows 10 is one of the operating systems I have been attempting to replicate this on but I can certainly take a further deep dive using this specific OS. Are you still able to access the main menus when this happens? If so, assuming that you have performance feedback already turned on (if not, would you be able to switch this on under the User options -> Misc -> Performance Feedback section of Burp), would you be able to either supply us with your Debug ID or provide us with your diagnostic information (this will contain your Debug ID) just so we can double check whether any errors are being reported from Burp when this does happen (feel free to drop us an email at support@portswigger.net with this information). Am I correct to assume that you are running the installable version of Burp (not the standalone Jar)?

Ross | Last updated: Nov 24, 2022 02:23PM UTC

I've noticed the same behaviour. So I can right-click in the request window, and the first context menu is quick, however if I then move my mouse down to the "extensions" menu for example it will sit there for about 30 seconds before bringing up the next context menu listing extensions. Sometimes it won't populate at all. I'm running v2022.9.6 on Win11 22H2 however this also happened on Win 11 21H2. I've got a lot of extensions loaded, however I haven't noticed this behaviour until recently.

Ben, PortSwigger Agent | Last updated: Nov 25, 2022 10:45AM UTC

Hi Ross, Can you consistently replicate this behaviour or does it happen randomly?

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