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Clarification on the burp license purchased

Balaji | Last updated: Aug 25, 2020 03:07PM UTC

Dear Team, I have couple of questions, 1. We don't have any license which will expires on 05th September. However we have a license Key which will expires on 06th Sep 2021. We have not purchased any license. 2. If this is auto renewal. How is the auto renewal done? 3. I have not done any purchase on 23rd August. However I have invoice for 23rd August. But I don't see any License key for the same.

Michelle, PortSwigger Agent | Last updated: Aug 26, 2020 07:42AM UTC

Hi Could you email office@portswigger.net with the details of the email address linked to the account and the invoice that you have received so we can investigate this fully for you, please? An auto-renewal will only take place is a payment card has been linked to the account that contains the license.

alvinoo | Last updated: Aug 30, 2020 02:07AM UTC

Hi there, I have a seperate question. I have purchase 15 license key for my company. Is it possible to split into 1/14 licenses key?

alvinoo | Last updated: Aug 30, 2020 02:08AM UTC

Forgot to mention: Want to use the 1 key specifically for offline licenses activation.

Michelle, PortSwigger Agent | Last updated: Sep 01, 2020 07:59AM UTC

Hi It is possible to split license keys. If you contact office@portswigger.net with the details of the account that contains the license and the details of what you would like to do then they will be able to help.

alvinoo | Last updated: Sep 05, 2020 11:38AM UTC

Hi there, Is it possible to provide one of the licenses key to expiry within the next 30/60 days. The reason being I am the account holder, I want to give my staff the shared key to activate themselves on an airgap environment rather than wait for me to do it onsite.

Michelle, PortSwigger Agent | Last updated: Sep 07, 2020 08:03AM UTC

If you are the owner of the account containing a multi-user license then you can pass the key to the people who are the intended licensed users of the software.

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