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Chromium browser keeps crashing

Micah | Last updated: Nov 17, 2020 05:22PM UTC

Hello I'm running version 2020.8, build 3537, trying to 'open embedded browser', clicking help links all of which are trying to launch Chromium, which I never really use. Chromium keeps crashing and shutting down. Running the embedded browser health check I see the following reported: Aborting checks due to errors. Unable to start browser: [8764:13680:1117/090724.894:ERROR:google_update_settings.cc(246)] Failed opening key Software\Chromium to set usagestats; result: 5 [8764:12568:1117/090733.775:ERROR:device_event_log_impl.cc(208)] [09:07:33.775] Bluetooth: bluetooth_adapter_winrt.cc:736 GetBluetoothAdapterStaticsActivationFactory failed: Class not registered (0x80040154) [12172:888:1117/090755.926:ERROR:google_update_settings.cc(246)] Failed opening key Software\Chromium to set usagestats; result: 5 [12172:5488:1117/090802.863:ERROR:device_event_log_impl.cc(208)] [09:08:02.863] Bluetooth: bluetooth_adapter_winrt.cc:736 GetBluetoothAdapterStaticsActivationFactory failed: Class not registered (0x80040154) [14188:8084:1117/090808.982:ERROR:google_update_settings.cc(246)] Failed opening key Software\Chromium to set usagestats; result: 5 [14188:3156:1117/090812.543:ERROR:device_event_log_impl.cc(208)] [09:08:12.543] Bluetooth: bluetooth_adapter_winrt.cc:736 GetBluetoothAdapterStaticsActivationFactory failed: Class not registered (0x80040154) Any ideas what's the problem? I usually use Firefox for my testing browser which is fine but I sure would like to view your documentation/help links, all of which are busted because of this chromium dependency.

Michelle, PortSwigger Agent | Last updated: Nov 18, 2020 09:34AM UTC

Thanks for getting in touch. Do you see the same issue if you use the latest version of Burp? If you do, would you be happy to share a copy of the output from Help -> Diagnostics with us? You can send the diagnostics over by email to support@portswigger.net and we can take a closer look.

Micah | Last updated: Nov 18, 2020 06:34PM UTC

Diagnostics emailed November 18, 2020 9:58 AM PST. Thank you.

Michelle, PortSwigger Agent | Last updated: Nov 19, 2020 08:35AM UTC

Thanks for sending those over (and the screenshot), they've arrived and we're taking a look through them

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