Burp Suite User Forum

Create new post

Cannot open the labs

Tanmay | Last updated: Mar 18, 2022 06:42AM UTC

Apologies, the lab could not be started in a timely manner. Please try again or contact us if the problem persists.

Ben, PortSwigger Agent | Last updated: Mar 18, 2022 07:44AM UTC

Hi Tanmay, We have recently introduced a hard limit on the number of labs that you can be running at any one time and this is set to three. Were you running or had you launched three labs in quick succession prior to seeing this message when you attempted to launch a further lab (please bear in mind that labs will run for a period of time regardless of whether you have closed the immediate browser window)?

You must be an existing, logged-in customer to reply to a thread. Please email us for additional support.