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Cannot open Embedded Browser as it shows Chromium is crashed and was not shutdown correctly.

Viraj | Last updated: Jul 05, 2021 07:47AM UTC

It shows "Burp Suite Navigation Recorder has crashed. Click this balloon to reload the extension." And on Chromium it shows "Chromium didn't shut down correctly." Please Help !

Ben, PortSwigger Agent | Last updated: Jul 05, 2021 08:00AM UTC

Hi Viraj, Just to confirm, we have received your various emails and my colleague, Michelle, is currently looking into your issue and will be in touch with you in due course later today.

V | Last updated: Oct 05, 2021 05:46AM UTC

Hi, we are facing the same issue. Please post a reply for this thread.

Ben, PortSwigger Agent | Last updated: Oct 05, 2021 09:26AM UTC

Hi, Are you able to provide us with any details of the environment you are running Burp on? Do you have any AV running on your machine that might be impacting on the embedded browser?

Mansoor | Last updated: Dec 12, 2023 12:18PM UTC

Hi, While I open a chrome browser from a Burp suite Navigation menu like Proxy-->Intercept-->Open Browser. I am getting to see a pop up with message "Burp Suite has crashed. Click this balloon to reload the extension"

Michelle, PortSwigger Agent | Last updated: Dec 12, 2023 12:39PM UTC

Hi Which version of Burp are you using? Do you use the installed version of Burp or do you launch the JAR file from the CLI? If you go to Help > Health check for Burp's embedded browser, are any errors reported? Which OS are you using?

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