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Cannot activate license key

Paul | Last updated: Apr 11, 2023 07:14PM UTC

I received an email saying "You've been assigned a license key for Burp Suite Professional". It said to log in to my PortSwigger account, download my license, and the download the latest version of BurpSuite. I downloaded both, and installed the latest version. Then it said to follow the license key activation instructions at https://portswigger.net/burp/documentation/desktop/getting-started/activating-burp-license?tid=OVE9z8vAntCxn0b9aP-_Npa6xbBlGGGlhGQnzRzivUJL-LVUptMgVdrAshwZ4smy. Those instructions say "When launching Burp Suite Professional for the first time, you will be prompted to provide your Burp license key." That did not happen. It does not prompt me for my license key. It simply opens BurpSuite the same as it was doing last week.

Ben, PortSwigger Agent | Last updated: Apr 12, 2023 06:51AM UTC

Hi Paul, Just to clarify, I am right to assume that you already have a licensed version of Burp Professional running and you simply want to update the license key that is being used to license the software (i.e. you have previously used a different key to license Burp)? If so, if you select the Help -> License menu item this should open up a splash screen that contains a 'Update license key' button. If you click this button you should then be able to enter your new license key to update the key that your installation is then using.

Paul | Last updated: Apr 14, 2023 02:41PM UTC