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SUPPORT CENTER DISCORD

Cannot access the lab

Lai | Last updated: Oct 14, 2021 03:07AM UTC

I cannot access the lab. When I press "Access the lab", it shows "The connection has time out". I tried in Chrome, Firefox, Edge and they had same result. Thank you!

Hannah, PortSwigger Agent | Last updated: Oct 14, 2021 08:57AM UTC

Hi Are you still having issues accessing the lab?

Lai | Last updated: Oct 14, 2021 09:02AM UTC

Yes I'm still cannot access the lab.

Hannah, PortSwigger Agent | Last updated: Oct 14, 2021 12:32PM UTC

From further discussion over email, this was due to a network issue. Please let us know if you need any further assistance :)

Nzanoa | Last updated: Nov 28, 2021 05:38PM UTC

I'm having the exact same issue. I'm located in south africa and I'm using a 5G provider called RAIN.

Hannah, PortSwigger Agent | Last updated: Nov 29, 2021 01:57PM UTC

Hi. Are you still experiencing this issue? If so, have you tried using a different network connection?

Nzanoa | Last updated: Dec 21, 2021 08:15AM UTC

The issue has been resolved. Thank you. My other request is: How can my employer purchase the exam for me? Don't you have something like a voucher system or can you email us a quotation?

Hannah, PortSwigger Agent | Last updated: Dec 21, 2021 11:32AM UTC