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Cancel License Renewal

John | Last updated: Jun 26, 2020 07:35PM UTC

We inadvertently renewed the wrong license. How can I cancel this? Thank you.

Michelle, PortSwigger Agent | Last updated: Jun 29, 2020 07:59AM UTC

Can you send the details to office@portswigger.net, please so we can take a look?

Narawata | Last updated: Sep 27, 2022 11:53AM UTC

Dear PortSwigger, Today I mistakenly bought more licenses than I needed. My Order number is 0AD0CCA9DE, where I bought 8 Users. Actually, I only need 6 users since my previous purchase has bought about 2 Users. Can you help me on revising that purchase to 6 users? Or, can I cancel that purchase and I will re-purchase again with 6 users? Your help is really appreciated. Regards, Narawata

Danielle, PortSwigger Agent | Last updated: Sep 27, 2022 03:31PM UTC

Hi Narawata

We have made the changes to your order and processed your refund.

Please let us know if you need anything else.

Thanks
PortSwigger

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