The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

Cancel License Renewal

John | Last updated: Jun 26, 2020 07:35PM UTC

We inadvertently renewed the wrong license. How can I cancel this? Thank you.

Michelle, PortSwigger Agent | Last updated: Jun 29, 2020 07:59AM UTC

Can you send the details to office@portswigger.net, please so we can take a look?

Narawata | Last updated: Sep 27, 2022 11:53AM UTC

Dear PortSwigger, Today I mistakenly bought more licenses than I needed. My Order number is 0AD0CCA9DE, where I bought 8 Users. Actually, I only need 6 users since my previous purchase has bought about 2 Users. Can you help me on revising that purchase to 6 users? Or, can I cancel that purchase and I will re-purchase again with 6 users? Your help is really appreciated. Regards, Narawata

Danielle, PortSwigger Agent | Last updated: Sep 27, 2022 03:31PM UTC