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SUPPORT CENTER DISCORD

Can't login to trial for first time

Mike | Last updated: Dec 21, 2018 04:14AM UTC

Hi, I just got my email for a free trial of Burp Pro. The email and customer number it gave me doesn't work. I emailed support and I'm waiting to hear back. Does anyone know how I can login and download Pro? How long does it usually take Burp support to email me back? Please reply. Thanks

PortSwigger Agent | Last updated: Dec 21, 2018 08:54AM UTC

Thanks for getting in touch Mike. I've asked our office team to check your credentials. We'll respond to your email.

Burp User | Last updated: Dec 21, 2018 10:07PM UTC

Hi, they changed my email and now it works. I can login. Thanks for the help!

Heidi, PortSwigger Agent | Last updated: Dec 24, 2018 10:11AM UTC

Hi, please can you email office@portswigger.net so we can help you with your order.

Burp User | Last updated: Apr 30, 2019 06:39AM UTC