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Burpsuite Pro 8.4 (64-bit linux) doesn't start up properly

Tony | Last updated: Sep 06, 2022 01:53PM UTC

I just performed the upgrade to version 8.4 and while it seems that the application starts up, no dashboard/windows are opened. Process list shows Burp running. Need some assistance figuring out what's the issue. So far, older versions were running fine without problems. Distributor ID: Ubuntu Description: Ubuntu 20.04.5 LTS Release: 20.04 Codename: focal Linux 5.15.0-46-generic #49~20.04.1-Ubuntu SMP Thu Aug 4 19:15:44 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux Application version: Burpsuite pro 8.4 (64-bit linux) / (package: burpsuite_pro_linux_v2022_8_4.sh / 262138509 byte size)

Michelle, PortSwigger Agent | Last updated: Sep 06, 2022 03:34PM UTC

Thanks for your message. Would you be happy to share a screen recording of starting Burp with us? If so, please send it over to support@portswigger.net, and we can take a closer look for you.

Tony | Last updated: Sep 06, 2022 04:32PM UTC

In the meantime, I managed to resolve the problem. It required a complete deletion of any Burp related file/folder including the options/config files in user folder (ie. in '.local' folder). I further reinstalled 8.4 from scratch and it works fine now.

Michelle, PortSwigger Agent | Last updated: Sep 07, 2022 08:26AM UTC

Thanks for the update. It's good to hear that's working now.

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