Research Academy
My account Customers About Blog Careers Legal Contact Resellers
The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

Burp Suite Version Update Issue on Google Cloud

Rajender | Last updated: Sep 15, 2022 11:46AM UTC

I have deployed Burpsuite (burp-suite-enterprise-edition-2022.3.0) on Google Cloud and I am getting below error repeatedly in pod The Licence, its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law and submitted to the exclusive jurisdiction of the English courts., builds=[AvailableBuild{installationType=updater, filename=burp_enterprise_updater_v2022_8.zip, fileSize=1009340412}]}, AvailableUpdate{productType=PRO, version=2022.8.4, isStable=true, releaseNotesUrl=https://portswigger.net/burp/releases/professional-community-2022-8-4, description=2022.8.4 Chromium 105.0.5195.102 update, eulaSerialVersion=null, eulaContent=, builds=[AvailableBuild{installationType=jar, filename=burpsuite_pro_v2022.8.4.jar, fileSize=580646478}, AvailableBuild{installationType=linux, filename=burpsuite_pro_linux_v2022_8_4.sh, fileSize=262138509}, AvailableBuild{installationType=macos, filename=burpsuite_pro_macos_x64_v2022_8_4.dmg, fileSize=243246439}, AvailableBuild{installationType=win64, filename=burpsuite_pro_windows-x64_v2022_8_4.exe, fileSize=255707112}, AvailableBuild{installationType=macos_arm64, filename=burpsuite_pro_macos_arm64_v2022_8_4.dmg, fileSize=235554672}]}]} [ForkJoinPool.commonPool-worker-3] 2022-09-15 10:19:46 INFO b.s.update.UpdateAvailabilityHandler - Received update notification: Update{updateLocationUrl=/burp/releases/intooldownload, version=2022.8.4, buildNumber=15778, enterpriseCompatibilityVersion=0, releaseNotesUrl=https://portswigger.net/burp/releases/professional-community-2022-8-4, productType=PRO, status=PENDING, errorMessage=null, eulaVersion=null, eulaContent=} [ForkJoinPool.commonPool-worker-3] 2022-09-15 10:19:46 INFO b.s.update.UpdateAvailabilityHandler - Received update notification: Update{updateLocationUrl=/burp/releases/intooldownload, version=2022.8, buildNumber=10583, enterpriseCompatibilityVersion=0, releaseNotesUrl=https://portswigger.net/burp/releases/enterprise-edition-2022-8, productType=ENTERPRISE, status=PENDING, errorMessage=null, eulaVersion=3, eulaContent=Burp Su...} [ForkJoinPool.commonPool-worker-3] 2022-09-15 10:20:19 INFO b.server.update.UpdateArchiveHandler - Downloading update: Update{updateLocationUrl=/burp/releases/intooldownload, version=2022.8.4, buildNumber=15778, enterpriseCompatibilityVersion=0, releaseNotesUrl=https://portswigger.net/burp/releases/professional-community-2022-8-4, productType=PRO, status=PENDING, errorMessage=null, eulaVersion=null, eulaContent=} [u RUNNING] 2022-09-15 10:20:19 INFO b.server.update.UpdateRestClientImpl - Starting download of Update{updateLocationUrl=/burp/releases/intooldownload, version=2022.8.4, buildNumber=15778, enterpriseCompatibilityVersion=0, releaseNotesUrl=https://portswigger.net/burp/releases/professional-community-2022-8-4, productType=PRO, status=DOWNLOADING, errorMessage=null, eulaVersion=null, eulaContent=} to /home/burpsuite/burp/burpsuite_pro_v2022.8.4.jar [u RUNNING] 2022-09-15 10:20:44 ERROR b.server.update.UpdateRestClientImpl - Exception caught downloading update: [HttpClient@770cbe5d-18] net.portswigger.enterprise.common.x.u4: Cannot update to a scanner with a higher compatibility version than Enterprise at net.portswigger.enterprise.server.update.g.i(Unknown Source) at net.portswigger.enterprise.server.update.g.G(Unknown Source) at net.portswigger.enterprise.server.update.g.lambda$processDownload$0(Unknown Source) at java.base/java.util.concurrent.CompletableFuture$UniApply.tryFire(CompletableFuture.java:642) at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506) at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2073) at net.portswigger.enterprise.common.util.a.onSuccess(Unknown Source) at org.eclipse.jetty.client.ResponseNotifier.notifySuccess(ResponseNotifier.java:154) at org.eclipse.jetty.client.ResponseNotifier.notifySuccess(ResponseNotifier.java:146) at org.eclipse.jetty.client.HttpReceiver.responseSuccess(HttpReceiver.java:406) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.messageComplete(HttpReceiverOverHTTP.java:316) at org.eclipse.jetty.http.HttpParser.handleContentMessage(HttpParser.java:599) at org.eclipse.jetty.http.HttpParser.parseContent(HttpParser.java:1669) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:1517) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.parse(HttpReceiverOverHTTP.java:172) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.process(HttpReceiverOverHTTP.java:135) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.receive(HttpReceiverOverHTTP.java:73) at org.eclipse.jetty.client.http.HttpChannelOverHTTP.receive(HttpChannelOverHTTP.java:133) at org.eclipse.jetty.client.http.HttpConnectionOverHTTP.onFillable(HttpConnectionOverHTTP.java:155) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:411) at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:305) at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:159) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.base/java.lang.Thread.run(Thread.java:829) 2022-09-15 10:20:44 INFO b.s.update.UpdateExceptionHandler - handleUpdateErrors [HttpClient@770cbe5d-18] java.util.concurrent.CompletionException: net.portswigger.enterprise.common.x.u4: incompatibleAPIError at java.base/java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:314) at java.base/java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:319) at java.base/java.util.concurrent.CompletableFuture.uniExceptionally(CompletableFuture.java:990) at java.base/java.util.concurrent.CompletableFuture$UniExceptionally.tryFire(CompletableFuture.java:970) at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:506) at java.base/java.util.concurrent.CompletableFuture.complete(CompletableFuture.java:2073) at net.portswigger.enterprise.common.util.a.onSuccess(Unknown Source) at org.eclipse.jetty.client.ResponseNotifier.notifySuccess(ResponseNotifier.java:154) at org.eclipse.jetty.client.ResponseNotifier.notifySuccess(ResponseNotifier.java:146) at org.eclipse.jetty.client.HttpReceiver.responseSuccess(HttpReceiver.java:406) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.messageComplete(HttpReceiverOverHTTP.java:316) at org.eclipse.jetty.http.HttpParser.handleContentMessage(HttpParser.java:599) at org.eclipse.jetty.http.HttpParser.parseContent(HttpParser.java:1669) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:1517) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.parse(HttpReceiverOverHTTP.java:172) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.process(HttpReceiverOverHTTP.java:135) at org.eclipse.jetty.client.http.HttpReceiverOverHTTP.receive(HttpReceiverOverHTTP.java:73) at org.eclipse.jetty.client.http.HttpChannelOverHTTP.receive(HttpChannelOverHTTP.java:133) at org.eclipse.jetty.client.http.HttpConnectionOverHTTP.onFillable(HttpConnectionOverHTTP.java:155) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:411) at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:305) at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:159) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.base/java.lang.Thread.run(Thread.java:829) Caused by: net.portswigger.enterprise.common.x.u4: incompatibleAPIError at net.portswigger.enterprise.server.update.g.lambda$handleUpdateException$1(Unknown Source) at java.base/java.util.concurrent.CompletableFuture.uniExceptionally(CompletableFuture.java:986) ... 31 common frames omitted 2022-09-15 10:20:44 INFO b.s.update.UpdateExceptionHandler - Update does not have a compatible API: Update{updateLocationUrl=/burp/releases/intooldownload, version=2022.8.4, buildNumber=15778, enterpriseCompatibilityVersion=0, releaseNotesUrl=https://portswigger.net/burp/releases/professional-community-2022-8-4, productType=PRO, status=DOWNLOADING, errorMessage=incompatibleAPIError, eulaVersion=null, eulaContent=} [HttpClient@770cbe5d-18] 2022-09-15 10:20:44 INFO bsee.server.alerts.AlertReporter - Sending email for alert: COMPATIBILITY_VERSION_MISMATCH [HttpClient@770cbe5d-18] 2022-09-15 10:20:48 INFO b.s.b.l.LicensingStatusAlerter - Checking licensing status [v RUNNING] 2022-09-15 10:20:48 INFO b.s.b.l.LicensingStatusAlerter - Licence status: LICENSE_ACTIVATED [v RUNNING] 2022-09-15 10:20:48 INFO b.s.b.l.LicensingStatusAlerter - Time until licence expiry: 8602751s [v RUNNING] 2022-09-15 10:29:24 INFO b.s.s.e.EphemeralScanCleanupService - Deleting job and resources for scan: bsee-scan-6 [qtp2100827639-20252] 2022-09-15 10:32:16 INFO b.c.kubernetes.KubernetesApiLogging - Headers: {audit-id=[b1ad87d1-df27-473d-9c2f-441d7a11d05b], cache-control=[no-cache, private], content-length=[212], content-type=[application/json], date=[Thu, 15 Sep 2022 10:32:16 GMT], x-kubernetes-pf-flowschema-uid=[1d72eefa-e561-439e-a054-baa1a6ce7bd7], x-kubernetes-pf-prioritylevel-uid=[16ed2a8d-b8fb-483c-924f-0ee1a5e6729a]} [h RUNNING] 2022-09-15 10:32:16 INFO b.c.kubernetes.KubernetesApiLogging - Response: {"kind":"Status","apiVersion":"v1","metadata":{},"status":"Failure","message":"jobs.batch "bsee-scan-6" not found","reason":"NotFound","details":{"name":"bsee-scan-6","group":"batch","kind":"jobs"},"code":404} [h RUNNING] 2022-09-15 10:35:48 INFO b.s.b.l.LicensingStatusAlerter - Checking licensing status [v RUNNING] 2022-09-15 10:35:48 INFO b.s.b.l.LicensingStatusAlerter - Licence status: LICENSE_ACTIVATED [v RUNNING] 2022-09-15 10:35:48 INFO b.s.b.l.LicensingStatusAlerter - Time until licence expiry: 8601851s [v RUNNING] 2022-09-15 10:43:45 INFO b.s.scanalytics.ScanalyticsClient - Sending scanalytics data with 1 entries [h RUNNING] 2022-09-15 10:50:48 INFO b.s.b.l.LicensingStatusAlerter - Checking licensing status [v RUNNING]

Maia, PortSwigger Agent | Last updated: Sep 15, 2022 02:14PM UTC