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burp suite enterprise is keep showing me "There was a problem checking your license" when i try to upload my license file

asp | Last updated: Dec 30, 2020 07:00PM UTC

it also ask me to go to my account and download the license key and when i do that nothing changes and i am sure my license is not expired

Liam, PortSwigger Agent | Last updated: Dec 31, 2020 09:55AM UTC