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Burp scan timed out issue

Sruthi | Last updated: Jun 25, 2021 02:12PM UTC

In one application the scanner is not getting the response, while I get proper response in repeater, when the scanner request is taken from logger ++ and re-issued in repeater. The timeout under project options is set to 0 from 120. I have screenshots depicting same, but not sure to which mail address should i mail. Please guide me what to be done in this case. I am running scan for 150 URLs from 12+ hrs, not even 1% of scan is complete.

Uthman, PortSwigger Agent | Last updated: Jun 28, 2021 08:16AM UTC

Hi Sruthi, Please email support@portswigger.net with the information below: - Screenshots of the scan task (select View details on the Dashboard task) - Diagnostics (Help > Diagnostics) - Detailed information on how you are launching the scan - Screenshots or exported output from Logger++

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