Research Academy
My account Customers About Blog Careers Legal Contact Resellers
The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

Blank raw response window & raw request window

Karima | Last updated: Jul 19, 2018 09:40PM UTC

Hello, After updating to burpsuite community v1.7.35, I can't get content of both request & response. The headers are displayed, but both "Raw" and "HTML" are blank in the request & response windows. The render tab is blank too, although the request is executed successfully in the browser. https://drive.google.com/drive/folders/1MuxdjEkCNlTYOO8BjBo9HwBTN9cQC2M-?usp=sharing Thx, Kari

Liam, PortSwigger Agent | Last updated: Jul 20, 2018 09:01AM UTC

Thanks for this report. Which version of Java are you using? Does the problem persist when you use the platform installer version of Burp? (Which comes bundled with it's own Java version.) Would it be possible to send us your diagnostics? (Help > Diagnostics). You can send this information to support@portswigger.net.

Burp User | Last updated: Jul 21, 2018 04:06PM UTC

Tried with different java version but none worked.

Burp User | Last updated: Jul 21, 2018 06:30PM UTC

I am experiencing the same issue. This appears to be a version issue or a change in default configuration in version 1.7.28 of the free/community edition. With default setup 1.7.27 and down has data in the raw view, 1.7.28 and up do not. This is regardless of the official package or open-jdk jre 8/9/10. I am running on kali light, fully upgraded, on a toshiba satellite c55d-a5120 laptop. Thanks for the awesome product, Heath

Burp User | Last updated: Jul 21, 2018 07:54PM UTC

I'm experiencing the same thing. Installed from burpsuite_pro_linux_v1_7_35.sh so I tried downgrading to .34 and that did NOT fix the problem. I think this started happening after doing a kali apt update/upgrade. I'm going to try to re-upgrade, reboot, etc. If that helps I'll update this post. Just wanted to raise the visibility on this issue since it makes Burp nearly useless. Guess I'll use ZAP until it's fixed. Also, one more detail. The raw text is really there but invisible. If you highlight the the empty raw text window, ctrl-c, then paste it into an editor it shows up (though with ^M appended to each line). ZR

Burp User | Last updated: Jul 21, 2018 08:32PM UTC

I have the same problem, and it matches after updating kali linux. Thx!!

Burp User | Last updated: Jul 22, 2018 03:25AM UTC

Kali upgrade didn't work for me. Please post any solution you find. I will be doing same.

Burp User | Last updated: Jul 22, 2018 08:43AM UTC

Here the same issue. After a Kali update. Raw request and response tabs are empty. Running the latest 1.7.35, also did a downgrade to 1.7.34 but this did not solve it. At the Intruder tab / positions the same problem. Looks like the same control is used on more places and is broken.

Burp User | Last updated: Jul 22, 2018 08:59PM UTC

I'm having this same issue.

Liam, PortSwigger Agent | Last updated: Jul 23, 2018 07:43AM UTC

Thanks for these reports. We're currently investigating the issue. Which process did you use to update Kali?

Burp User | Last updated: Jul 23, 2018 07:44AM UTC

Hello, i've the same issue, since my kali's update, i've blank raw in requests and responses, i've downgrade my version of burp but it not solve anything. I'm working on burp professional . thanks for your answer

Burp User | Last updated: Jul 23, 2018 07:49AM UTC

After updating kali, i have same issue.

Burp User | Last updated: Jul 23, 2018 08:52AM UTC

I have a solution. Change the fonts in the user-properties. You are welcome.

Burp User | Last updated: Jul 23, 2018 09:17AM UTC

i've change the font and it works !! thanks putopope

Burp User | Last updated: Jul 23, 2018 09:37AM UTC

Thanks putopope! Yes, something is wrong with courier font. All the others I checked seem ok (i.e., don't display invisible). monospaced.plain isn't a bad substitution. ZR

Liam, PortSwigger Agent | Last updated: Jul 23, 2018 10:21AM UTC

As suggested by Putopope. The solution is to change the font in User options > Display > HTTP Message Display.

Burp User | Last updated: Jul 23, 2018 11:40AM UTC

The same for me on Kali/vmware (full updated). Have tried with all java versions possible (8-9-10) and to downgrade on .30/33/34 but nothing, will try with <27 as say above thanks.

Liam, PortSwigger Agent | Last updated: Jul 23, 2018 11:44AM UTC

Allan, the solution is to change the font in User options > Display > HTTP Message Display.

Burp User | Last updated: Jul 23, 2018 11:56AM UTC

Perfect after changing font, thanks !

Liam, PortSwigger Agent | Last updated: Jul 23, 2018 12:29PM UTC

Thanks for the additional information Adi.

Burp User | Last updated: Jul 26, 2018 10:52AM UTC

Same problem seems to be with this fonts, MS Sans Serif, Dingbats, Fixedsys, Courier, System, Small Fonts. Others works fine as per my test.

Burp User | Last updated: Jul 27, 2018 09:03AM UTC

I had the same problem. After 2 days of searching i finally found you so i appreciate very much. I can keep using Burp. Really, thanks for your help.

Burp User | Last updated: Jul 28, 2018 07:23PM UTC

Putopope, Adi, thank you very much!

Burp User | Last updated: Jul 30, 2018 11:15AM UTC