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For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

Bapp Store

William | Last updated: Jun 15, 2022 01:17PM UTC

I've downloaded Burp Pro. Everytime i go into burp pro and i got to the Bapp store it tells me to install. I hit install and it says "installing" for hours and hours and never loads the store

Hannah, PortSwigger Agent | Last updated: Jun 15, 2022 01:20PM UTC

Hi If you hit the "Refresh list" button in the bottom left corner of the BApp Store, do you receive any error messages in the bottom right corner of the BApp Store?

William | Last updated: Jun 15, 2022 01:42PM UTC

Yes it says failed to update Bapp list

Hannah, PortSwigger Agent | Last updated: Jun 15, 2022 01:46PM UTC

Do you have a direct connection to portswigger.net over port 443, or are you having to use an upstream proxy to connect? You can manually install BApps by downloading the chosen extension's .bapp file from https://portswigger.net/bappstore, then clicking the "Manual install" button on the "Extender > BApp Store" page within Burp.

William | Last updated: Jun 15, 2022 01:51PM UTC

Yes i can access https://portswigger.net, also whenever i download the .bapp file from online and try to install it gives me an error, "the required file is not in required format"

Hannah, PortSwigger Agent | Last updated: Jun 15, 2022 01:53PM UTC

Could you drop us an email at support@portswigger.net with some screenshots of the issues that you are having, please?

William | Last updated: Jun 15, 2022 02:13PM UTC

Yes, I sent the email

William | Last updated: Jun 15, 2022 02:19PM UTC

Is there anything else i can try doing?

Hannah, PortSwigger Agent | Last updated: Jun 15, 2022 02:30PM UTC